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Advice please! Resident caught her oven on fire because it was so dirty. We replaced it with a used one in inventory . Resident is unhappy because it has some chips in the top of the electric stove. It works fine- just has a few blemishes. Told the Resident (in so many words) that she was at fault...

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Guest Insider She would have definitely been charged for any damages, including the stove
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Guest Insider I'm not sure why you didn't evict there should be something in your lease that backs up negligence and fire that could have cost lives as well as property loss
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Guest Insider I would charge tenant for new stove
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Shannon Ray My kids kindergarten teachers told them you get what you get, and you don't throw a fit.
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Amy Sulka I would charge her for a new stove. I think you were generous to give her a used one.
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eric rivera It was never her stove, therefore never her choice what its replaced with. Honestly, i wouldnt have replaced it until she paid full replacement cost for new one. She can file a renter insurance claim if she wants a new one!!
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Olivia Tasior She should be grateful you provided a used one at no cost. If she is not happy with that let her know once payment is received you’d be happy to order it for her.
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Guest Insider Have her pay full price for a new one, if she wants it
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Shannon Ray Do you have any porcelain repair? It comes in a small bottle like nail polish, almost.
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Guest Insider Create an invoice for the damages and service fees for causing the fire. State that you were showing mercy and compassion and provided one free of cost, seeing as she is not content ask her to pay for the X stove that (you as landlord would have replaced it with) and that you will get it to as soon as X date.Alternatively. Give her the opportunity to buy her own and take it when she moves out.
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Guest Insider She would be more worried about where she was going because that would be an automatic eviction
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Diana Walker Does she have insurance? If she wants brand new, is she willing to pay for it??
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Cyndi Bedwell We would make her pay for the replacement
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Teresa Fabbro If she wants a new stove she pays difference for prorated amount of depreciation on how old last stove was. Can not charge her new price on used stove.I had similar thing happen. My resident bought new stove that she took upon moving because she wanted brand new.
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Guest Insider She can pay for a new one!
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Guest Insider Renters insurance should cover the cost of replacement
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Stephanie Smith Her renters insurance should cover the replacement?
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Grace Howard Replace it with a new one & give her the bill.
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Guest Insider Just tell her not a problem and let her know the order will be submitted when the balance is paid in full.
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Guest Insider She can be charged for the damages or she can file a claim with her insurance.
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Jean Douglas I’d have charged her because it’s her fault the oven caught fire.
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Guest Insider I would have gave her two options pay for damages or except used range. They usually decide used is good
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rachel young Just give her the option to take that one or she buys a new one. When we replace appliances and make the tenant pay we give them the option to keep the old appliance.
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Guest Insider Let us know how this works out
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Guest Insider I would have charged her for the damaged one and still would have given her a used one if that’s all we had available. She doesn’t get to call the shots and beggars can’t be choosers. She rents the unit, she doesn’t own it, so who cares if an appliance has blemishes?
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Guest Insider If she didn’t pay for a new stove she doesn’t get a brand new one. Now if she wants to pay for the brand new replacement, let her. And if she damages that one charge her again
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Peggy Bromberg I agree with the rest of the comments that she should pay for a new one.
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Guest Insider You should have replaced it and charged her for it, if she does it again (because she doesn't like what you gave her) you've already set the tone that irs free. Also, she is a renter, we provide a working stove it doesn't have to be brand new, when she is an owner she can buy herself whatever she wants.
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Guest Insider Perhaps she needs a reminder she caused a fire and destroyed the last one. Maybe in a year when her oven stays clean there will be a new one available.
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Guest Insider Did you charge her for the new stove? And what would her thoughts be if she was the one who had to replace it. In my opinion if she doesn’t want to purchase her own new stove oven she should be grateful y’all replaced it since it was her fault.
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Guest Insider Order a new one and charge her for the prorated loss. Add a serious lease violation for care and use as well. If it was bad I might even schedule periodic inspection if it was a safety issue.
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Karen Mallinger She (or her renters insurance) should be buying a new appliance, but that doesn’t mean it should go into her apartment. Replacement cost of the appliance she destroyed. And at minimum a cure or quit for housekeeping and property damage. If she wants a new stove for her place, she can buy her own.
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Tamara Sanchez We would replace with new but make them pay based on the fact it’s negligence. We had someone burn the oven and someone break the knob so it was just an open flame. We had different scenarios in which people basically almost burnt the units and in some instances we replaced smoke detectors at their expense.
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Sherrie Kasprowicz She can suck it up or you can charge her for the remaining useful life of the one she damaged because of her neglect of the appliance.
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Guest Insider If you have proof it was her fault then charge her for the cost of replacing it with a new one but don’t get a new one unless it’s paid in full!
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Guest Insider The inside of her oven was so filthy it caught fire, but she has a problem with a couple of minor cosmetic blemishes on the outside of the replacement? I am so sick of cleaning ovens, I doubled the security deposit deduction maximum amount (I'm a small Landlord). I now include a cookie sheet the same size as the oven interior (I have 2 oven sizes on site) in every new resident welcome package. When we do the walk through at their move-in, I point out the welcome gifts and I tell them that the cookie sheet is intended to be kept in the oven at all times, to help them keep the oven clean. I also tell them how high the oven/stove cleaning security deposit deductions can be. And that they won't have to be concerned about those charges if they do just 2 simple things to keep their oven clean: (1) Put the cookie sheet under food in the oven, and (2) Cover food that is in the oven. Simple. Filthy ovens are completely unnecessary, and, as demonstrated in the author's post, are dangerous. I am... Show more
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eric rivera You know, it occurs to me that you can tell the resident. "No worries, the way you keep house you soon wont be able to see those blemishes, its all good!!!"
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Guest Insider Charge her for the old one so it’s covered. If you allow her to stay require proof of renters insurance if you don’t already.
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