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The revenue management landscape is changing in multifamily. Property managers are tired of black box algorithms they can't explain to owners, but they don't have the time to be market experts, salespeople, customer success reps, and every other job expected of them, which is leading to a 50% or higher churn rate in the industry.But with major anti-trust lawsuits pending against some of the largest revenue management providers and their clients, ...

Mary Gwyn Well said! For years I've seen occasional "crazy" rates on an apartment home because team members didn't understand how rates are derived so they didn't question the "little black box." Revenue management or not, we are remiss if we don't train people where rates come from and how to determine them in case the internet fails or the courts prevail.
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