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TW!
A community I manage has experienced several DV (Domestic Violence) incidents that are causing other residents to feel unsafe. How have you all dealt with this? We obviously can't control guests, but we, unfortunately, have to absorb all of the blame for their actions.

Anne Sadovsky Most leases say the residents have the right to peaceful enjoyment of their apartment home. That’s a big promise considering that in the real world, there will be domestic violence incidents. Police arrive with lights flashing, sirens singing. (Usually at 2 in the morning!) Most states require us to allow the aggrieved resident to relocate within the property, or if necessary to let them out of their lease without penalty. Typically, it is a woman, often with children, but not always. Communication helps. A letter to residents explaining that “we are working on a solution, please be patient” will help.
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Ok geniuses,
Community pool monitor programs...has anyone created and managed one? I would love to learn what worked and what didn't.

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Brianne Hubbard-Ross created a new topic ' Smart Amenities' in the forum. 2 years ago

Hello all! I'm in brand reputation for an investment and management group. Most of the communities we own and manage were built in the 70s and 80s, so they're a bit dated. More and more residents are desiring smart tech in their homes or smart amenities to be offered. I'm wondering who in this group...

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Guest Insider Hey Brianne, if you are looking for smart amenities for common laundry rooms Tumble provides this - we work with several national multifamily providers for this exact reason. This is our website- www.tumble.to/ (www.tumble.to/). Reach out if you'd like us to send you more information.
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Guest Insider Depending on what amenities you're looking to upgrade....LittleBird is a proptech solution that brings discussion boards, local offers, events, announcements, and maintenance requests together in one app! If any of the communities are gated and they are looking to upgrade that experience, they have tools for that too.

www.golittlebird.com/products/smart-community (www.golittlebird.com/products/smart-community)
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Brianne Hubbard-Ross I know the company won't replace an appliance if it's working. I'm wanting to add some sort of smart tech in addition to the current unit-level amenities to make them more desirable.
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