This is a topic near and dear to my heart, as it’s one which I teach in my PM training session. There are a few pointers which I cover. First, have agents leave the list of units which they will be showing (in case you or some needs to go look for them). 2. Have a “code” used between colleagues. If one of our leasing gals ever felt uneasy about a particular prospect, they would call out to our maintenance director (who was sitting in his office nearby) and say something to the effect of “hey Bob, is 107 ready to show/is all your stuff out of there”? Now, we as leasing staff always know which units are ready to show and which aren’t. That said, when the others in the office hear her say this.. this is her signal saying “I feel a bit uneasy about this guy, I’m gonna go show 107... come check on me in a few minutes “. 3. Always “lead from behind “/let them go down the hallway ahead of you, never go into a bathroom ahead of them, and when in large rooms such as the Living Room-always be sure you “move the room” as they move through in order to be sure that you are always in between them and the exit. 4. Flip the deadbolt lock so that the door does not latch and automatically lock. This way (god forbid) if anyone in the hallway hears you screaming for help, they can come in. 5. Wear sensible shoes (it’s hard to run away in heels), 6. ALWAYS keep your cellphone on hand when on a showing, ...7. Have prospects present photo ID (keep at the front office while on the showing), and lastly-DO NOT SHOW AFTER DARK.