Jami Blenner's profile| Property Management | Resident Retention

Good afternoon everybody, happy Friday! We currently have smart TV’s in our community spaces and fitness centers throughout our portfolio. On these TVs, we often will stream music and branded content. There is a company we’ve worked with in the past called BIM and are looking to cancel our services with them. They mention that we have to have some sort of license agreement in place on all of these TVs in order to stream music. My rebuttal to... Show more

Brent Williams

Kalyn Schutz BMI is a Performing Rights Organization (PRO) that "represents" and protects the copyrights of artists - that is the short of it. There are more than one PRO and there are claims from them that you will need more than one license (as in, one from BMI and one from ASCAP because there are overlaps of artists they cover). I had this same dispute a few years back and they are persistent. So it is not like you are streaming from their services like Pandora or YouTube, it is that anything that has copyrights (the works of an artist) must be covered by a license agreement to publicly play/broadcast/have-it-coming-out-of-whatever-device the music and apparently share the royalties with the artists. You playing a radio in your home is considered differently than you playing it in your office - even though we can argue that the radio station has the license to play music over the airwaves. You are likely to have to keep the license in order to publicly use the music at your community. You can do a... Show more

BMI is a Performing Rights Organization (PRO) that "represents" and protects the copyrights of artists - that is the short of it. There are more than one PRO and there are claims from them that you will need more than one license (as in, one from BMI and one from ASCAP because there are overlaps of artists they cover). I had this same dispute a few years back and they are persistent. So it is not like you are streaming from their services like Pandora or YouTube, it is that anything that has copyrights (the works of an artist) must be covered by a license agreement to publicly play/broadcast/have-it-coming-out-of-whatever-device the music and apparently share the royalties with the artists. You playing a radio in your home is considered differently than you playing it in your office - even though we can argue that the radio station has the license to play music over the airwaves. You are likely to have to keep the license in order to publicly use the music at your community. You can do a Google search on this and will come up with a plethora of information that you never thought you needed to know.

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Good morning everyone! On the hunt for a new Procurement and accounting software! We use yardi voyager 7s(soon yardi8). We currently use Avid Exchange for Accounting and recently ended Yardi Marketplace. Any leads you can offer would be amazing!

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Joy Arsham Anzalone Isnt avid exchange for payables ? You’re saying you’re using it for accounting? Isn’t it just payables ?

Felisha Miller Can I ask why you stopped Marketplace? I'm looking at this now.

Jami Blenner there is not a mobile app which caused a rift in buyin from the users up front. You cannot make custom purchase lists on a mobile browser, which caused some frustration beings that our maintenance professionals were the ones who would have benefited the most because of it. The price comparables for the catalogs that we had were higher than your typical Amazon listing which ended up having the guys order outside of marketplace. Home Depot and other vendors required you to get a credit card for every single property, and their credit card application and paperwork was extremely tedious for the team. You personally cannot manage or administer the platform for users, you always have to send requests to yardi to add/remove/ move users to other properties.
Just overall it wasn’t a good fit, even though I really wanted it to be! In the end I have to be considerate of how it affects the users.

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Curious to see what you are all using as far as a mobile texting option is concerned. We currently use the yardi suite and our users would like the ability to text the residents on the go, rather than refreshing their CRM queue. The CRM mobile app crashes often, and that’s because we allow our...

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Guest Insider Knock CRM!

Guest Insider Make sure you insist that the platform does not use your resident list to market other products. Residents and applicants will complain.

Madeline Nash Key Texting.

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Is anyone having issues with Google Business verifying new listings? Google Business no longer sends the postcard to send a code. Our marketing team is stating that we have to buy email domains now for each of our properties, which I don’t think we should have to do. We have also sent Google...

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Guest Insider I had a 3 month battle with them as well and drove 2 hrs to the site to do a video call with a representative multiple times.

Guest Insider Google did just start charging for domains. We got a notification advising in advance.

Mary Gwyn We have struggled with several of our new listings! Two of them were approved and then disappeared a month or so later. We had to do so much to get reinstated, such as put FAQs on our website, we had to add profiles of who works there. I don't know if this will help you but worth a try! #googlehasamindofitsown

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Jami Blenner

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