In an ever-evolving industry, technology has seemed to be a saving grace that alleviates a multitude of the pain points operators, onsite teams and renters face on a daily basis. From smart home technology to automation and AI chatbots, technology is the foundation for all of those amazing advancements. However, not all tech solutions are created equal. Tech solutions meant to ease the day-to-day operations of a community and enhance the resident ...
Ellen Thompson
I agree that speedy implementations are best, but it's not always possible. It takes time to get smart locks on 300 units or get the entire staff trained on a new CRM. Sometimes it's a real challenge to get an integration turned on, even if you've paid tens of thousands of dollars for the integration partnership. Want to change social media or reputation suppliers? You'll got to get all your sites connected. I think we all need to work on making our implementations as easy as possible, but some systems are just complicated. I think piloting at one property can help you understand the integration experience and also evaluate if the benefits of the new tech outweigh the startup costs.
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04 DecEvent starts in:
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22 Jan
