Advice needed: I am working on this with my regional as this just came up...

Advice needed: I am working on this with my regional as this just came up over the weekend and we are off for the holiday today but I have gotten 3 resident complaint emails about a resident over the weekend (who has been an ongoing complainer to management about things himself that he doesn’t think we do well or other residents being loud etc) the complaint and concern is that he was taking pictures and or video of young girls in the pool... Show more

Guest Insider Discuss with regional and attorney to see what can be done. Take all their information down and see if there are witnesses, etc. document everything and then do what your regional/attorney advise.When is his lease up, can you non-renew?

Tami Anderson Now until January 1,2024 . I think mutual termination would be our first step but he declines any meetings when I am going to do this as he is not dumb and he knows that we can take steps as such.

Guest Insider Bottom line is you must have your management company's approval in order to do anything. If they do not back you up, then you are liable for anything during this guy's lifetime....and the other resident's lifetimes.

Guest Insider I feel like there's something in your lease that probably states that each resident is responsible for the welfare safety and comfort of their neighbors and that would be a lease violation if those were not upheld.

Megan Goodmundson police are blowing you off, being lazy. escalate it in the ranks of your local precinct. issue a termination to the creep, revoke his pool area priveleges

Tami Anderson Megan Goodmundson that is the first thing I’m doing is locking him out of the pool. Thank you I will follow up with the police chief on these reports.

carol adams You can non-renew him if his lease is up soon.

Guest Insider Carol Adams That's the easiest solution, if you can't get the cops to get him on a crime, and tenants are complaining, non-renew. You're not saying they did anything wrong, but that tenant may not be the "best fit" for the community

Guest Insider At this point I would offer him to be let out of his lease. He is not happy, this is obvious and seems there is nothing that would make him happy otherwise.

Guest Insider We had a similar issue but this person was mentally unstable and posting videos of residents minding their own business, walking their dogs, tinkering in their garages, etc. onto social media and writing things that could ruin their lives like “this person tried to sexually assault me”. With our media laws we couldn’t do anything about that part BUT with enough resident complaints of her being a nuisance we were able to serve her with what we call a 10/15 in my state. 10 days to cure the issue or 15 days to vacate. If the issue does not resolve and they do not move, we evict. You just have to make sure you have all the documentation from past issues, etc.

Guest Insider Police - which you are not. Make a report, get a copy. Parents should file police report. Focus on real, proven lease violations and make sure your company's legal advisors are aware.

Lisa Vercellino Not sure what is in your lease contact, in Texas, you would do a lease violation, if he does it again 72 hour notice to vacate and go from there. He cannot be bothering other residents.Just out of courtesy, in the pool in January. Do you have a heated pool?

Guest Insider Lisa Vercellino I wondered about the pool too.

Guest Insider Lisa Vercellino heated indoor pools are pretty common at communities in MN!

Lisa Vercellino Ellen Timmers, ok. They are definately not a thing in Texas.

Tami Anderson Lisa Vercellino indoor pool and hot tub.

Guest Insider Contact your attorney for sure. If you have consistent documentation I would think you could do an emergency notice to vacate.

Guest Insider Do you have a pedophile website for your count or state to see if he is listed?

Guest Insider Ann Logan Caffey I could check that. He moved in 2 years ago and he was screened and nothing of the sort was on his record.

Guest Insider Tami Anderson see if something changed. Take pics of him taking pics of kids and keep making police reports.

Dave Scruggs Slow down people....! Sure, he may be a creeper. He may be a photographer. He may just like pools. "There is no expectation of privacy at your pool as long as he is a resident." He can legally take all the photos he wants to. I know it sucks, but that's the law.

Kathy Chaney Dave Scruggs never assume as the saying goes.

Tami Anderson Dave Scruggs good point. That’s why I need the input. It’s good to have everything in mind when I meet with my regional in the morning.

Guest Insider No offense to anyone, but if this were my child I would be pushing the police! Especially if a minor. That is BS that the landlord has to do. The landlord is responsible for lease violations but not criminal activity of video minors. You should follow attorney advice and if parents aren't willing to pursue and testify you may not be able to do anything. Landlords are not law enforcement. We can not determine if something is illegal. We are not a judge or jury. It is no different then if in a grocery store and you notice someone filming your child. You call the cops not expect the store employees to handle

Guest Insider I agree and I am for the women who’s children we in the pool being filmed and photographed. Took a lot in me today besides being home with my 4 year old, to not go to my property and knock on his door and tell him how I feel about his actions personally. I have 4 children of my own.

Guest Insider I would send him a notice to vacate/non renewal of lease. Put it in writing. Doesn't need to be done in a meeting.

Jeff McDonnold Hold up. There was a pool party in Minnesota in January

Tami Anderson Jeff McDonnold indoor pool and hot tub here in mn

Debbie Gallogly We have found that local "police" tell us they can't do much because it's private property, so we've gotten into the habit of calling the Sheriff. Try them and see if they'll have a conversation with the guy. The parents can also call the sheriff to file complaints.

Cindy Shearer Next time his lease comes up for renewal, give him notice that his lease is not being renewed. We have done this in the past with problem tenants. They go somewhere else to annoy people!

Brenda Davis The easiest thing to do is a lease non-renewal. The more you “accuse” him of things from second hand info the more problems you will cause for your property owners. 1st, hopefully you have a written and signed complaint from each of the residents. If not good luck if you end up in court with this guy. He could/can turn this back on you as you are harassing him or worse retaliation because of his prior complaints. Good luck

Tami Anderson Brenda Summers Davis I have 3 emails from 3 different residents about this and other occasions that have come up since these residents have talked to each other w this pool incident. The mother of the girls has video of him videoing them. And the man who called the police, he approached him and he told him he was just “getting exercise” walking around the pool.

Brenda Davis Tami Anderson every office should have a standard “incident” report that anyone with a complaint or injury is required to complete which includes; a place to check off if a complaint, property damage or injury, nature of incident, date and time & location of incident, COMPLETE detail & their name, address, contact info AND their signature. Have a disclaimer at the bottom that states your contact information will be kept private unless required for a court hearing or required by our property insurance. This sets you up to be able to explain that you will not advise the neighbor as to who complained unless it is needed for legal action. Keep in mind that any neighbor can harass another and what you don’t want to happen is to unknowingly get caught up in the middle of it. If they want to complain by all means take time to listen NEVER disclosing that you’ve had other complaints. Listen, advise them you will email them the complaint form and that you’ll be happy to address the issue once... Show more

Tami Anderson every office should have a standard “incident” report that anyone with a complaint or injury is required to complete which includes; a place to check off if a complaint, property damage or injury, nature of incident, date and time & location of incident, COMPLETE detail & their name, address, contact info AND their signature. Have a disclaimer at the bottom that states your contact information will be kept private unless required for a court hearing or required by our property insurance. This sets you up to be able to explain that you will not advise the neighbor as to who complained unless it is needed for legal action. Keep in mind that any neighbor can harass another and what you don’t want to happen is to unknowingly get caught up in the middle of it. If they want to complain by all means take time to listen NEVER disclosing that you’ve had other complaints. Listen, advise them you will email them the complaint form and that you’ll be happy to address the issue once you receive their complaint form back. Remember we are not to judge & if police will not get involved then that says he’s not broken any laws. If you do set down with the person they are complaining about you might want to have your courtesy guard with you and hopefully the guard is a uniformed officer

Dave Scruggs I smell a lawsuit for those that don't understand the laws, just saying!

Guest Insider 30 Day notice I know your lease has verbiage about respecting neighbors peace and privacy

Tami Anderson Thank you everyone. It’s a touchy thing but I know laws can be weird and we have to be careful. I will discuss and save all emails and anything else I get in his file and also involve our attorney before taking any action.

Merridy Lanzy creepy...do a lease termination maybe

Guest Insider Also, do you have a courtesy officer onsite who may help you address the issues?

Tami Anderson Christy Gomez-Casillas no I don’t.

Tami Anderson Christy Gomez-Casillas I need one of those though I feel like most days

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