Guest Insiderwe had one flip out cause we wouldn't let him drop them in the office like previous management.
Guest InsiderYou have to have a discussion with them or get in contact with a supervisor. Most of them adjust after you correct it. Or don't allow them to drop off since it's not in the designated area for packages.
Guest InsiderIf you find boxes outside of the luxer contact Amazon with the tracking number and you can file a complaint on the driver and it starts to magically fix it self once you contact them a few times
Guest InsiderIt’s gotten worse since management came! We just tell them to report they didn’t get it since they aren’t delivering it right. We’ve reported too many times without resolution. Called, sent pics, tracking numbers, provided instructions, still the same crap.
Danielle NoelTell your residents that they must leave a delivery note of “place in lockers. Do not leave anywhere else”
Laura ReardonMine are putting multiple residents packages in one locker w no email or code. Honestly it was easier when we put them in a closet in the 90s
Linda FischerWe have found that they are relying on GPS and not actually checking the building address
Guest InsiderCollect the misplaced boxes then contact Amazon business and report each driver. Their name correlates to each package they deliver bc they have to report the delivery. Hold them accountable
Guest InsiderWe accept Kotex deliveries to the office.