How would you handle….😵‍💫😵‍💫 Brand new community and hardly any...

How would you handle….😵‍💫😵‍💫
Brand new community and hardly any availability.
(1.)Tim lives in middle floor apartment 231. Very noise sensitive. He has complained numerous times about Sally and Mike who live above him in 241. Office team contacted and they claim nothing purposeful and so sorry many times.
(2.) The people in 251 unexpectedly moved out (top floor home). Tim comes in and asks to please transfer and even is ok with $500 transfer... Show more

Kara Rice

Guest Insider Offer to transfer them to 231 if it’s still available and waive the transfer fee

Anonymous member Our team threw this idea around. We can offer it for sure, but you know they’ll say they shouldn’t have to move and be attitudy about it. But yes….at least we’ve then offered them a solution.

Guest Insider Anonymous member they don’t have to, it’s an option that should resolve their concern about Tim being retaliatory. Up to them to either lessen the impact they’re experiencing, or stay and tolerate it

Guest Insider I would not waive the fee. The must talk if they are aware the other was transferred to a higher floor. Huge fair housing if Tim paid it and your going to waive theirs (and in most cases he will find out) It is a can of worms I would not be willing to open.

Laura Jordan ask for recordings and/or video to prove stories.

Adriana Valencia Sounds like my Monday! I usually have many of these fires going on at the same time.
1) Mediation
2) Police reports needed to substantiate claims.
3) Provide both parties with a 7 day violation.
If all else fails then transfer, non renew or release from lease. 🤔

Nancy Palazzo Sounds like there's personal beef between these two households.
Tell Tim he needs to be respectful too.

Chris Finetto You lost me when you said “Tim lives in apartment…” Get used to it, or get out of it…!!! Don’t be Tim…
Immediately inform Tim of the “renewal process” and that you may choose not to renew his lease…

Megan Goodmundson Transfer sally and mike to tims former apt. Lol

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