Anonymous member's profile| Property Management | Resident Retention

A new handicap person rented a condo in our building. We have a handicap space across the street and at the next building up from us. This renter requested a handicap space be made available to her in front of our building. It will not be assigned, so anyone with handicap tags/plack will have access...

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How many of you close your swimming pools for a whole day of cleaning and treatments, what day and why?

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Guest Insider Always did Thursday AM as didn’t need all day. Shut down spa and drained. Cleaned, refilled and balanced. While waiting for refill cleaned pool waterline and skimmers. (Tested and balanced everyday). Never a problem.

Guest Insider We have a pool company cone 3x a week so we don't. Buy other properties have always been monday when we did in house.

Kenneth Wright Mondays.. to recover from the frat style parties that occur.

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Is the company Pet Screening worth it or has it caused an uptick in Fair Housing claims and negative reviews/ complaints from residents?

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Guest Insider Love pet screening!

Guest Insider They are a great resource

Christi Anderson It's been great for us! no complaints at all. it's integrated with our online application process all persons must acknowledge whether they have a pet, Esa, service animal, or none.

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Looking for any tips to reduce noise complaint issues. brand New community. We must receive 3-4 noise complaints per day with people **expecting** we take action to end the noises from above. It is a ton!! Anything your team has done unique or any suggestions??

Guest Insider A letter to everyone: Sometimes living in an apartment is an adjustment. If you’ve lived in a house, or a townhouse, you might not be used to living in a situation in which neighbors are on all sides. And because each person is different, your neighbor might not keep the same schedule as you. Here are some suggestions to help you adjust to your new living situation:
-Bookcases against the walls help muffle sounds. Put them in front of your noisiest wall and fill them up.
-Fans help cover noise while sleeping.
-White noise machines, again help cover noise. If you can’t afford a special machine, try a radio on a static station. Your mind will “translate” that into white noise.
-Headboards help keep your bed away from the wall vibrations, especially a stuffed, pillowy headboard.
-Noise reduction curtains or movie curtains. Try hanging a double rod and put two sets up.
-Move your bed away from “loud” wall.
-Add a rug. Even if your apartment is carpeted, a rug will help absorb more noise... Show more

A letter to everyone: Sometimes living in an apartment is an adjustment. If you’ve lived in a house, or a townhouse, you might not be used to living in a situation in which neighbors are on all sides. And because each person is different, your neighbor might not keep the same schedule as you. Here are some suggestions to help you adjust to your new living situation:
-Bookcases against the walls help muffle sounds. Put them in front of your noisiest wall and fill them up.
-Fans help cover noise while sleeping.
-White noise machines, again help cover noise. If you can’t afford a special machine, try a radio on a static station. Your mind will “translate” that into white noise.
-Headboards help keep your bed away from the wall vibrations, especially a stuffed, pillowy headboard.
-Noise reduction curtains or movie curtains. Try hanging a double rod and put two sets up.
-Move your bed away from “loud” wall.
-Add a rug. Even if your apartment is carpeted, a rug will help absorb more noise.
-Hang tapestries, pretty quilts or other soft hangings on the wall. Anything fabric will help absorb noise instead of bouncing it around the room.
-Try soft foam earplugs. These allow you to hear alarms and smoke detectors, but muffle other noises. Great for living with a snorer!
No matter what, when you live in an apartment community you will sometimes interact with your neighbors. Having a great relationship with them can help you navigate living with shared walls. You will hear your neighbors and they will hear you. If you feel your neighbors are making unreasonably loud noises after quiet hours, please...(and then explain whatever policy you have).

Sarah Yadira Hong Donje Putnam excellent tips.
Is there specific noise that people are complaining about? Ex., loud TV’s, loud music, loud talking?
I had a new lease up where people were complaining that they could hear each other in a specific stack. We discovered that where the studios were next 2 bedrooms there was a weird angle and the contractors didn’t run the drywall all they way to the windows.
After a few “tests” by vendors - we came up with a solution to add drywall and add a buffer where the drywall met the windows.
It worked like magic and we started with a few for the apartments that had complained.
Budgeted the remainder for the following year.

Stacie Tennyson Thanks for reaching out and we understand your concern. However, this is multifamily living with multiple levels and certain noise, including walking is to be expected and quiet hours to be respected. If you feel the noise you are experiencing is above this, please provide a recording for us to review. Thanks. Mgmt

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I am looking for some tips on tweeking my resume. I have been in Property Management for over 25 years. Sadly, it’s time to move on from where I had planned to stay for the duration of my career. I’m looking for ways to re-word Property Management tasks into things that would apply in other...

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Brittany Stroud Chat GPT

Brooke Kibler I recently was in the job market and had to do this and let me tell you, it’s terrifying back on the job market. You will need to look at the fields you want to go into then tweak the verbiage based on that field. You can’t generalize your experience anymore for multiple fields.

John Eilts I would recommend instead using tasks in your resume, input your achievements to help you stand out!

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Do any of you have a standard system for dealing with noise complaints?? We are a new mid-rise. So many people complaining on each other for loud walking , door slamming and noises children just always make. People become so offended when you warn them of noise. The people complaining expect results...

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Renae Maisano Also consider door bumpers for the doors and cabinets

Brandon Payton No fighting poor construction. The noise complaints will be endless.

Guest Insider Do you have mandatory quiet hours? I once did a due diligence on a property where their community policies included “quiet hours from 9:00 pm until 7:00 am”
That included any noises from your apartment.
No clue how well it worked but it was an interesting solution.

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2 questions
Are there any jobs a leasing agent can do on the side to help supplement their income?
After about a year how can a leasing agent become an assistant manager?

Brent Williams

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