Resident - “My AC IS NOT BLOWING COLD!!!”
Me - “Oh no! We have to get that fixed ASAP!!”
Resident - “It’s 90 DEGREES IN HERE!!!”
Me - “I’m sure it is very uncomfortable, let me get someone out!”
Resident - “THERES MOLD GROWING BECAUSE OF THIS!!”
Me - “You’ve lost me!!” ????????
Resident: yesterday you sent the carpet cleaning guy in and he cleaned my carpets and someone turned on my AC. Why’d you do that. I turned my AC off, and now my carpets still aren’t dry.
Me: ma’am. It’s 95 degrees outside and like 70% humidity. Using your AC will both cool your home and help to remove some of that moisture from the air, which in turn helps your carpets dry more quickly.
Resident: I don’t use my AC, I moved down here (NC) from New York because I didn’t want to use AC.
Me: (internally): hmmm
And yes, this resident is also convinced there is mold in her apartment.
Girl wants to break lease because no ac and mold.
Send maintenance asap.
Unit is hot as hell. All windows open. In July. In Arizona.
Mold. She had mold in her syrup.
Can’t make this shit up.