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Guest Insider When I think this way… I think about how every job is going to have this problem unless you get one without dealing with the public. Stay strong, there are good days and good people out there
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Guest Insider They totally have
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Guest Insider This is what employers don’t understand 99 percent of employees are miserable and tired of rude behaviors, being under valued, under appreciated, no flexibility WE have to change our mindsets to live in our purpose and do what we should be doing that makes US happy not just working for others to pay our bills. I’m there with you! Change starts with US as ppl
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Guest Insider Feeling appreciated or paid more won't make residents less rude.Taking it personally or disconnecting is a choice.
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Marge Bickel I agree! I’ll come home and vent to my husband for five minutes – not using any names, of course – and then it’s usually out of my system. I will recharge, and then get ready for the next day. I’ve stayed in leasing because I love being able to provide direct customer service to my residents and help make their day a little better, and even after seven years, will probably never go into management.
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Joe Corn And that is the most abused word in this industry, “Rude”
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Jessica hollingsworth I loved property management until I didn't snymore..best decision I made was getting out of it ...way less stress in my current job
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Emory JOLLY It takes mindfulness but don’t let the rude, gross people steal your joy. Find the nice residents during the day and speak with them. Spend time having fun w your team. It IS possible to have fun and work. Do that.
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Paul Mullikin It is hard but you have to not take anything personal.
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Guest Insider It’s definitely different. Since the pandemic something changed and it’s not the same anymore. People have less tolerance for any small inconvenience and they fall to name calling and insults within seconds. It’s hard to manage but I try to remind myself that every job has issues. Different than what I deal with. Always happy to talk personally if you need an ear or a friend!
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Mary Garcia I know the feeling been there and for most part I just continue being myself
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Guest Insider Go in, get the job done and go home, no hard feelings. Don’t bring the work problems home.
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Guest Insider I got out of the industry after 25 years... Everything & Everyone were so different! Residents became just "Numbers" on Financials, no care anymore from higher ups if they were long term residents, senior citizens, a single mom that lost her job... Things that were taken into consideration back in the day. And Residents, don't even get me started on residents... They behaved so entitled & so disrespectful. Best Wishes to you! Always take care of yourself first.
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Guest Insider I left after 20 years. Things had changed so much. I had a guy jump across my desk and try to strangle me over an noise complaint complaint.
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Guest Insider Jane Wilber-Shoemaker that is just horrible! I did stay in the industry, it's hard not to with so much experience. I just went to the Vendor Side. I absolutely love it!
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Guest Insider Hope you have much success on the vendor side. Dealing with much better customers.
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Guest Insider Flood people with nice. Even if the news isn't great. How they react is on them. This goes way beyond work.
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Guest Insider Frankly, and sadly, as with many service industry jobs, companies need to get more assertive and push back against abusive clients. Employees shouldn't be abused and their should be policies in place that back up the employee. Too many follow the "customer is Always right" when they're not.
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Guest Insider I had someone slam a dead rat on my desk that was in a ziplock bag, pull a knife on me when I was a young 23 year old Community Manager, key my car for evicting them and I still found the joy in doing this. As rents grow higher and higher, renters will demand more. Try to not take it personally (hard, I know) and focus on the fact that you’re providing the most important and special product on the market. The home. Stay strong and ensure you have a Regional and home office that supports and uplifts you. Without that, it’s impossible to feel motivated everyday. You got this
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Guest Insider And gives good workers anxiety and a lot of other issues that people did not sign upFor
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Janice Quill I made the decision a week ago to retire after next month. I am staying for a month or two to help transition, but I am through after many years in property management.
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Guest Insider Cant save the world but can help those that want saving. I remind myself that the bell curve is real.
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Guest Insider Maybe it’s time to move on. After 8 years doing apartments I work for an HOA and will not go back to the apartment industry.
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Guest Insider It’s definitely changed A LOT and people overall have gotten mean after COVID restrictions.
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Mayra Torres Try retail! Your job will be golden!
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Guest Insider i’m so on the verge of retirement…
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Reba Shahan Entitled too.
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Guest Insider This is a very true statement. I’ve been in it for almost 13 years, 2 as property manager. And I start to get anxiety thinking about coming to work anymore. It stressful- the people have become hard to deal with
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Penny King I feel this! I've actually had people tell me to not let this job change who I am. Yesterday was awful. So, today....I'm taking back control. And since today is National Winnie the Pooh Day, I'll leave you with this quote: ~You are braver than you believe, stronger than you seem and smarter than you think!
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Guest Insider I finally had to take a break from it all. I agree there has been a change in people.
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Guest Insider We can only be in control of ourselves we can’t control others so taking time out and walking away to protect your emotional and mental health is 1st priority! I wish you all the best in your future endeavors, keep shining!
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Guest Insider We suggest conflict resolution classes regularly, it helps you deal with your own feelings as well on how customers speak to you and treat you.
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Guest Insider Stop using all your time and skills to make others rich STOP. btheowner
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Lilah Poltz Removed
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Julie Brin Thetford If you don’t love I would start thinking about what would make you happy - the environment, the role, the compensation, the location, etc. and whether you want to be on-site or in outside sales there’s a world out there full of choices. And life’s too short to not love where you work and the people you work with! LinkedIn Jobs is a great place to begin when looking for a new role or career choice. Maybe remote role would be better for you! make a change and change your life!
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Guest Insider Kill em with kindness!
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Guest Insider I left multi family due to the changing world we live in. I use to love being a community manager. I am now in Senior Living and love it. Very rewarding
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Guest Insider This is a growing TREND!
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Kelly Ettorre Shine your light even if they don’t!
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Guest Insider Agree… entirely different world now.
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Guest Insider People are tough at best, unreasonable otherwise...
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Cayenne McPayne Awe I am so sorry girl. It might not help, but I asked a PM on the podcast what she does to get to the other side of a bad day and it was comforting. If you wanna you can hear it here - go.lethub.co/MFI-PMM-S1E1. I didn't include this in the record but she was dealing with just awful residents, and her bosses were pushing her hard. I am in the same place right now and it helped to hear her.
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