Guest InsiderMy favorite is “I wasn’t notified!” And then I go into our yardi crm and look at the email analytics and can see they opened the email. I then say “Well we sent the email on x and I see here from our analytics that you did read it.”
Nathan BakerAllie Gartside Or I enjoy when I happened to be the one that put the notice on their door and they claim they didn't see it and I say "well actually I was the one who physically put it on your door so..." lol
Guest InsiderNathan Baker yeah, I had a manager who was a little neurotic. Used to drive me crazy but I appreciate it now. She would have me email, Mail and post any notices so that way there’s no excuse for them to say they didn’t receive notification. Because then, at that point, they’re literally covering their hands over their eyes, and choosing not to see it lol
Nathan BakerWe put out an important notice the other week and we opted to print them on bright orange paper so it sounded even more ridiculous when they argued about not knowing. In addition to printing off the emailed notice with the check mark showing they read it
Mark TanguayBefore I post notices, I highlight the one or two lines that are crucial. I know they're not going to read the rest of it.
Xxxx xxxxx xxxxxxx xx water shutdown xxxxx xxxx x xxxx Thursday xxxx xxxxx xxx
Guest InsiderNobody does. Everyone I know has thousands of unread emails notifications. It makes me insane.
Guest InsiderIt went to my spam folder and I don't check those.
Guest InsiderI just had one tell me that she is not obligated to read her emails and felt like she should not be held accountable for something she didn’t know even though it was sent to her.
Guest InsiderPeople are overwhelmed with information. Have a small focus group and ask for their ideas!
Guest InsiderI have started putting PLEASE READ in my subject line.
Guest InsiderAnd then look shocked when you say something or rhe sheriff appears with a court notice.
Guest InsiderFacts and then come into complain about whatever the notice pertained to and you’re like I sent a notice with an email blast on this date about XYZ…. Well I didn’t get it….. no you just didn’t read it
Patty PetersonMy fave was when we were paving and sent notices. Had two residents in the same Apt. that didn’t read the notice to be out of the designated area by 7am. His excuse: we send many notices to all tenants in his building that don’t apply to him, so he didn’t bother reading it. That was an expensive $150 towing bill for him. They had different vehicles and license plates that weren’t in our system.
Guest InsiderMy 55+ property has many long term residents. Standard renewal notices get boring year after year so I craft a new one each year that's more fun. There is always some related item included. So when they don't respond we follow up with a call. If the reply is they didn't receive the notice we ask how they enjoyed the S'mores bar. They liked it? Well then you received the renewal notice bc the granola bar was wrapped inside the notice!
Guest InsiderLiterally was just thinking, hmmmm I guess when the power is off for 3 hours next week they will call me...
Guest InsiderSame here. I accidentally sent an email with the wrong attachment. I had over 50 replies. Like really the one time your not needed to read my mass email you read it.
Guest InsiderI’m sorry … did you expect them to read the papers?! Lmao no no no …. That would be too much lol
04 Dec
22 Jan
Xxxx xxxxx xxxxxxx xx water shutdown xxxxx xxxx x xxxx Thursday xxxx xxxxx xxx