Sammy Wayne 's profile| Property Management | Resident Retention

Show me you’re welcome home move-in baskets!!!

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Tracy Jamison We add dog biscuits or a catnip toy mouse if they have a dog or cat. Everything except the dog biscuits, which we have in the office, all bought at the Dollar Tree for less than $8! We also put 2 bottles of water in the fridge with another note.

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Sammy Wayne Ok thank you all. For the tips. Here is mine.

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Do you all use a punch makeready checklist?

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Guest Insider Yep!
Used to be paper, now part of our workorder system.
Same with painting for turns.

Guest Insider Yep!

Guest Insider All our systems are automated.

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I hope everyone had a good weekend.
The only thing that was injured in this accident was my mental health and the building.
Send positive vibes y’all.

Photos are being loaded.

Alison Hansford

Alison Hansford I feel that! My first weekend living onsite I was awakened at 2 am to see this.

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Job Hopping, The Stigma.
Frequent job-hopping is still a red flag. Employers may worry about your loyalty or that you only stick around long enough to learn what you want and then leave, which is expensive for them.
Some job-hoppers are dissatisfied with where a particular job leads in the future, so they hop to another job with a better career path. Job-hoppers may also switch because they discover they don’t like the work or aren’t a good... Show more

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Megan Goodmundson We need to remove the stigma of changing jobs. A good interviewer will 100% absolutely be able to distinguish between a job hopper with less than a strong work ethic versus a strong dedicated worker who is looking for growth and opportunity.

Guest Insider They SAY it doesn't bother them, but we all know it does. Half the time I left because my supervisors were heartless, single-minded jerks that blamed everyone else for their failures. The other half was because of property sales or management contract changes.

Donje Putnam I've changed jobs for health insurance and 401K once because my job didn't offer those things, once for a lot more money, for work-life balance, and because I moved. I left multifamily once and had a short stint at a PR company, which I enjoyed, but I missed the challenge and went back. What happens a lot in our industry is that the management company puts caps on raises but hires new employees at high rates. You could end up with tenure, making the same as a newbie. This is aggravating so you look for a new job (laterally) and hop over to make more. Can you blame folks for doing that?

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Agreeable, Gray is dying…… what are some of the alternatives that you all have been using?

Sandra Bowers

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Guest Insider Panda white is a hit right now

CJ Harbin Look for an earthy lite tan. It will look good and typically cover in one coat so technically not a color change if they do a full paint like they’re supposed to

Brittney We use Egret White and I love it! It changes depending on lighting and goes well with most any color scheme.

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What's your Corporate Lingo ick ?
Mine is “At the end of the day. ...”

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Guest Insider “I’ll Ping You” 🤮

Jonathan Weatherford We’re a family “if this is how you treat family, no thanks”
Deep dive “into the nearest
Bottle of wine”
Work hard, play hard “this sounds like a way to end up in the hospital”
Moving forward “I don’t want to move at all”
Move the needle “into my eyeballs if you send this shit one more time”
Low hanging fruit “are we scavengers?”
Think outside the box “I don’t like this box. I guarantee you I won’t like the other boxes either.”
Eat that frog “I just. I. No. No. Let’s note. Preesh!”

Karen Nolen Lol!

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Cheers to being back at work after Christmas.

Amanda Hill

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Rosa Duarte Ours was worse but think lots of illegal dumping

Guest Insider

Guest Insider Ouch. Have you considered adding outside security cameras for this area and sign it appropriately? In the utility lease addendum, you can add fees for not following protocol and signs for illegal dumping (for non residents). If ownership won't approve the cost of a few security cameras, show them the cost of this clean up. I bet the cameras would have been cheaper, you'll save on labor and added utility fees, and may make some additional Rev from it.

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Quick question !!
Would you let a resident who decided to break into their apartment two weeks before they move in, has not signed a lease, and only paid a deposit… continue to move forward with the move-in and lease signing?

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Megan Goodmundson It wasn’t their apartment. Period. It was a vacant apt. Absolutely not. And forfeit deposit. Charge all repairs and time back to them too. Press charges.

Mark Tanguay it would be advisable to separate these two things. Since they have not signed a lease, they have no right to an apartment at this time.
1. file criminal charges against them, including a trespass order.
2. inform them that since they have pending criminal charges, you are willing to hold their deposit until the outcome of the trial or return their deposit.
3. Proceed with the criminal charges and collect damages through the court.
4. If they are found guilty, deny their application and return their deposit due to criminal history. If they are found not guilty, you can still request the trespass order. If it's denied, you would most likely have to rent to them... after they sign a lease.

Gerry Hunt You have a squatter on your hands. I would report the break-in and consult the company later.

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Well, at least it works.

Amanda Hill

Kelly Martin Look at that typical in-house drywall and paint job….

Guest Insider oh wow

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Amazon Has Rent Due Shirts for $19.98

Felicia Norman

Guest Insider L M A O 😂😂😂😂

Guest Insider Good for a Halloween costume!

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How do you feel about these kinds of signs?

Brent Williams and Mya Estrada

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David Snyder Tacky, rude and not very professional IMO. But in the end, it depends on what company you work for, the property, and the level of professionalism that’s maintained.

Julie Curtis I mean, a lot of properties with online payment portals send out email reminders… if your property has a demographic that isn’t online it may not be a terrible idea. You have to target your demographic

Brenda Boyd I can tell you it works for much of our portfolio. We use them selectively.

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It amazes me how many people do not read our letters, emails, and notices.

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Guest Insider Literally was just thinking, hmmmm I guess when the power is off for 3 hours next week they will call me...

Guest Insider Same here. I accidentally sent an email with the wrong attachment. I had over 50 replies. Like really the one time your not needed to read my mass email you read it.

Guest Insider I’m sorry … did you expect them to read the papers?! Lmao no no no …. That would be too much lol

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We all know that Mondays are full of complaints and gossip, so tell me something juicy.

Mya Estrada

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Guest Insider Resident turned their freeze fridge off and then wanted a concession on rent due to lost food items….

Guest Insider Hmmm I got a workorder quoting all the laws about providing hot water....so I drove over to the property and turned on the faucet. Magically hot water came out! I am good

Fred Montgomery I love the ones who explain why they need things fixed. I need my hot water fixed do I can take a shower. I need my stove fixed do I can cook dinner. I need my washer fixed because my clothes are dirty. ….. if you think I’m so dumb that you need to explain the function of each item then why are you trusting me to repair it?

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Welcome to Apartment feud.
Top 5 answers are on the board.
When Living In An Apartment, Name Something You Can Often Hear Your Neighbors Doing.
✅ means you got it right
❌ wrong.
1 answer per person.
You win absolutely nothing 🙂

Show previous comments (63)

Donna Blackman Sammy Wayne It was very creative

Jason Patrick (J.P.) Campbell We don't require them pre or post hire. However I personally see the value in making an effort to understand the communication style of your team. Here is a screenshot of a recent email about this very topic.