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How do you handle residents that continue to disregard the rules of the pool area daily?

James Shannon Close the pool

James Shannon Fines or eviction.

Guest Insider 10/15 for violating the terms of their lease. If it continues, eviction.

Guest Insider In my state you can 14/30 the resident (gives them 14 days to correct the situation or 30 days to vacate and if it happens again within 6 months of the infraction then you have the ability to go forward with an eviction). I agree with people before with being sure to document each interaction both in your system but I would also do an email so that you would have proven interaction and attempts to allow correction just in case it does come to eviction.

eric rivera Document, document, document, evict.

Guest Insider Spike strips

Guest Insider Take their privileges away

Guest Insider Ban them and their guest.

Guest Insider 14/30 and revoke privilages.

Guest Insider Ask your attorney for options…

Guest Insider Remove all the pool furniture

Guest Insider Written violation of course.

Hollie Abernathy Take away their privilege (it’s not a right unless they pay for it with a separate fee).

Guest Insider Ban from the pool for the season. Simple.

Chris Finetto Piss in the pool, right in front of them…

Guest Insider Take pool privileges away from FOB and send them pool regulations that they signed and put them on notice. Period.

Guest Insider What particular rule are they breaking

Debbie Gallogly Impose fines.

Guest Insider In extreme situations, I've closed the pool for bout a week or so and notified the residents due to continuing issues (ect) the pool is closed until further notice... it's like grounding the residents Then typically the good residents keep the bad ones in order because they don't want the pool to close again. It helps to get the good residents involved because you can't watch the pool 24-7 and don't always know who is causing the issue.

Ryan Pope Ban them. I’ve closed the for a day before.

Karen Mallinger 1 Lease violation then revoke access for the season. Way too much risk/liability to mess round with someone not respecting the rules.

Guest Insider Move them out

Amanda Gunn Lease violation notices. That's the fastest way we have found to correct behavior and protect yourself.

Guest Insider Have the residents self police and report. If they know that the amenity could be shut down for just a couple of bad apples then they will more than likely try to report so it can stay open.

Shannon Clark Revoke privileges.

Andi Armstrong Removed

Guest Insider We have a key card access system for all of our common areas. If the rules are broken in any of the areas, (pool, dog run, patio area, fitness room, business center) we are able to deactivate their key card completely, or for a specific area. I follow up with a letter, explaining that their privileges have been temporarily or in some cases, permanently removed from their key card.

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