The Front Lines

Talk about anything related to your property, such as Marketing, Resident Retention, Best Practices, Resident Horror Stories, or any other on-site discussion!

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The Front Lines Topics

Topic	View	Last Post
High end giveaways BESIDES a Yeti? Topic started, , by Dana Jiles Last Post 6 years 2 months ago by Tyler Ruffcorn	455 Views	Last Post by Tyler Ruffcorn 6 years 2 months ago
Share your worst compactor trash stories Topic started, , by Carrie Jo Stoneman Last Post 6 years 2 months ago by John McKeegan	668 Views	Last Post by John McKeegan 6 years 2 months ago
How do you deal with Lice in units? Topic started, , by Sarah van Tinteren Last Post 6 years 2 months ago by Harold G West	556 Views	Last Post by Harold G West 6 years 2 months ago
Some people make me wonder .... Topic started, , by Lisa Gallinar Last Post 6 years 2 months ago by Donna Reiter	869 Views	Last Post by Donna Reiter 6 years 2 months ago
Help! Our community will be going smoke free soon! Topic started, , by Nancy Alex Last Post 6 years 2 months ago by TRACEY HOPKINS	1469 Views	Last Post by TRACEY HOPKINS 6 years 2 months ago
Tell me how you deal with someone who signs a lease then comes to you and says the apartment has fleas and wants out. Topic started, , by Teresa Swift Last Post 6 years 2 months ago by SHERECE V GIBSON	1214 Views	Last Post by SHERECE V GIBSON 6 years 2 months ago
Amenity fees - are you charging them? Topic started, , by Brian Lauro Last Post 6 years 2 months ago by Mark M	1081 Views	Last Post by Mark M 6 years 2 months ago
Best way to get up parking lot paint? Topic started, , by Kate Hanks Last Post 6 years 2 months ago by Charles Hoffmeister	339 Views	Last Post by Charles Hoffmeister 6 years 2 months ago
Has anyone here implemented Cell Signal Boosters at their property? Topic started, , by Kendall McDonald Last Post 6 years 2 months ago by Ben Forsyth	313 Views	Last Post by Ben Forsyth 6 years 2 months ago
Looking for some creative incentives, prizes, and ideas for improving a teams customer service mindset Topic started, , by Nichole Granquist Last Post 6 years 2 months ago by Kiely Barrett	536 Views	Last Post by Kiely Barrett 6 years 2 months ago
Does creating the budget pull managers away from caring for their customers Topic started, , by Robert Tinning Last Post 6 years 2 months ago by Larry Berry	767 Views	Last Post by Larry Berry 6 years 2 months ago
Why do residents freak out about a maintenance notice? Topic started, , by Sarah van Tinteren Last Post 6 years 2 months ago by Jane McClure Ravel	520 Views	Last Post by Jane McClure Ravel 6 years 2 months ago
How do you politely tell your residents that they need to clean... ? Topic started, , by Sarah van Tinteren Last Post 6 years 2 months ago by Heidi Donahue	1114 Views	Last Post by Heidi Donahue 6 years 2 months ago
Resident Assistants Topic started, , by Karen Bartow Last Post 6 years 2 months ago by Karen Bartow	803 Views	Last Post by Karen Bartow 6 years 2 months ago
What is the best app to share videos with customers or even a live app other than Facebook? Topic started, , by Mary Beth Taylor Last Post 6 years 2 months ago by Gee Ferreira	472 Views	Last Post by Gee Ferreira 6 years 2 months ago
Do you charge residents for Vacant Cost Recovery? Topic started, , by Ophira Cukierman Last Post 6 years 2 months ago by Mike Davis	4738 Views	Last Post by Mike Davis 6 years 2 months ago
Which animal causes more damage to apartments? Cats or dogs? Topic started, , by Doug Miller Last Post 6 years 3 months ago by Jason Schorr	1114 Views	Last Post by Jason Schorr 6 years 3 months ago
Suggestions on what to do for this? It's from dog urine. Topic started, , by Kate Hanks Last Post 6 years 3 months ago by Matt Clark	967 Views	Last Post by Matt Clark 6 years 3 months ago
Question-do your maintenance techs keep their own tools onsite in the shop? Topic started, , by Mary McMullen Evans Last Post 6 years 3 months ago by Anne Clark-Alder	372 Views	Last Post by Anne Clark-Alder 6 years 3 months ago
Looking for ideas on how to prelease without hard hat tours. Topic started, , by Amy Lassers Last Post 6 years 3 months ago by Lori Morris	1009 Views	Last Post by Lori Morris 6 years 3 months ago