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The way we work has undergone a dramatic transformation. While some companies are calling employees back to the office, remote and hybrid work models remain a significant part of the professional landscape. This shift has undeniably reshaped the multifamily housing market. Renters are seeking living spaces that seamlessly blend their personal and professional lives, demanding more than just a place to sleep; they need a place to work effectively. ...

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Today, I witnessed firsthand the impact of small gestures in the workplace. A simple act of kindness from my boss brightened the office atmosphere. He surprised all the women with a small vase of flowers, acknowledging our Monday blues. It may seem trivial, but the effect on morale was remarkable!

These gestures, whether expressing gratitude or celebrating milestones, play a significant role in building and fostering strong team connections...
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Today, I witnessed firsthand the impact of small gestures in the workplace. A simple act of kindness from my boss brightened the office atmosphere. He surprised all the women with a small vase of flowers, acknowledging our Monday blues. It may seem trivial, but the effect on morale was remarkable! These gestures, whether expressing gratitude or celebrating milestones, play a significant role in building and fostering strong team connections. Authentic actions like these have a huge impact, often surpassing external rewards. Remember the power of authenticity and small gestures in creating a positive work environment. #WorkplaceCulture #EmployeeEngagement #KindnessAtWork
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 As the demand for housing continues to rise, property managers face the dual responsibility of maintaining occupancy standards and adhering to fair housing regulations. Occupancy limits are a fundamental tool used to ensure the safety, comfort, and well-being of residents while safeguarding property integrity. However, enforcing these limits while remaining compliant with fair housing laws can present challenges, particularly when requests ...

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Culture. It seems so simple and so ambiguous at the same time. Almost every operator in the apartment industry touts the merits of a strong culture, and many claim to have it at their organization. But what components are genuinely part of a robust company culture as opposed to a mantra or catchy slogan that ultimately rings hollow among associates? Here is a look at some of the drivers of a thriving culture, all of which have something of a com ...

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How to attract renters by embracing their companion animals Today's renter is many things . . . demographically diverse, often working remotely, seeking social interaction and quite value-conscious. And importantly, increasingly prioritizing spaces that accommodate their lifestyle—including the companionship of pets. With two-thirds of U.S. households containing pets, chances are that many people considering your community as their next home will ...

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Looking for a good insurance contact. As it is eating our lunch, I'm sure just like everyone else. Most of our properties are up around 60% in two years. We are located in Arkansas and Texas.

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Guest Insider Lee Parkinson
Ted Allen and Associates
Dallas Tx
He’s a good guy
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David Troup Todd Range, Commercial Insurance Solutions in Dallas.
Although I have had increases the past few years, this year's renewal - which just occurred last month - saw premiums drop about 5% with no change in coverages.
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Guest Insider J.T. Lynch with Ramey King is the best! He has taken care of our owners on several properties we manage!
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Houston/Harris County, TX ~ Am I the only one who is JUST NOW starting to suffer occupancy issues? I haven't had to work a Saturday in over a YEAR (I have to when I'm below 92%), but I haven't had a weekend off in MONTHS!!!
What are we doing for marketing now? I'm trying to think outside of the box....

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Guest Insider Airbnb bubble bursting.
Residents don’t need multiple apartments anymore.
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Carol Andrews — Vendor Here — in Tomball—- former property management pro—— Digital marketing is where it is now. Happy to chat about it with you, no pressure .
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Megan Orser There are a lot of units coming online from construction in Houston and the surrounding areas, 15K to 20K a quarter.
Follow up with text and Facebook marketplace are still working for us and so many prospects tell me no one answers the phone or follows up with them, ouch!🤦‍♀️
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Our community was one of many that was hit by hurricane Helene. While we didn’t sustain major damages, we’ve been without power for several days. What can we do as managers in this situation with no electricity or internet? This is all new to me and I’m sure many others.
Edit: Thank you all...

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Maria Johnson Have a community potluck and everyone can share the grills to cook food that will spoil.
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Guest Insider A fridge clear out block party. Everyone will likely be outside anyhow. Maybe a tailgate so people can charge thier devices while socializing.
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Guest Insider We recently had a tornado hit one of our communities. I called around and found charities that had supplies available and set up a team to pick up supplies then we delivered to residents. We also bought bottled water, granola bars, etc and handed out.
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Hi! I am looking for recommendations for luxury lease up promotional items and your favorite product you have ordered .
Thank you!

Guest Insider Golf umbrellas were a big hit for high end lease ups I’ve done. ♥️
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Linda Fischer We do leather coasters with the property embossed on them.
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Guest Insider Sterling silver tampon holders
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 In the commercial real estate (CRE) industry, inspirational leadership is essential for fostering a sense of unity among teammates. Through unambiguous guidance and the cultivation of a nurturing atmosphere, leaders may motivate their groups to attain remarkable accomplishments.Clearly defined goals and objectives - Visionary leaders communicate a compelling vision that supports both the objectives of the organization and the aspirations of ...

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*** Impactful Read, for reference DFW Metro ***
Good morning! I am writing out of disappointment and burnout. Multifamily is an industry that I absolutely love and adore! I am proud to say that I have been in this field for over 20 years. After leaving my previous position for another opportunity, I have been diligently working to get back onsite for the past four months. Despite making it to the second and third rounds of interviews, I find...
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Brent Williams I think a lot is said about a company for how it treats non-customers or non-employees.
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Anthony T Petrone I completely agree that applicants deserve more then what most companies are doing, it is a sad state we are in. If you have an in-person interview, you should get a phone call, period and anything less is unacceptable. If you apply and are rejected, you should get an email.

What percentage of leasing inquiries go unanswered by our communities or properly followed up with because of the way we generate leads these days with technology?

I work in Talent Acquisition, and we talk about this a lot. We talk about how we should never be “that” company but sometimes find ourselves doing it for what appear to be acceptable reasons. I am not defending a company that ghosts applicants as there does need to be communication, transparency and accountability, however, times have changed and there are reasons this is happening.

One reason is Indeed, and other job board sites “Quick Apply” function allowing applicants to apply with a click of a button, generating sometimes hundreds of non-qualified...
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Kalyn Schutz I agree with Brent's statement. If this is how a prospective team member is treated, this could be a warning sign - the proverbial "RED FLAG!" about the inner workings of the company - and hence, possibly a blessing in disguise that we have not been selected. Granted with the many submissions of resumes it can be difficult to keep up and respond to all, however - when a candidate has been interviewed there should be follow-up communications.
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Hi All,
I was wondering if you had some advice about lockbox systems. We are looking to make things a bit more fluid, but also traceable, when it comes to building access via lockbox for vendors, maintenance, agents, etc. We looked into SentriLock, but that looks super involved. We aren't too large...

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Guest Insider We use handytrac and it’s works great for us!
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Guest Insider We use HandyTrac at my current property. I like it. I loved Keyper at my first property but that is a heavy investment
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do I have to accept if on our list of restricted breeds, thanks. Jim 

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Losing a resident may seem like a small slip, but in reality, it's a heavy blow to any property. It's not just the empty unit—it's the ripple effect of lost revenue, turnover costs, and the challenge of finding new residents in an already saturated market. For operators, reducing the hefty costs tied to high turnover is no longer optional—it's a must. And one of the most effective strategies for doing this? Resident rewards programs, integrated w ...

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