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 The famous line from the popular sitcom Seinfeld, "No soup for you!" can be a helpful reminder in the world of commercial real estate (CRE) brokerage that not every possible client is a good fit for your company. Walking away from a customer can sometimes be the greatest course of action for both your long-term career and mental health, even though it may seem counterintuitive to do so.The Art of Choosing ClientsYour time and resources are ...

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Driven by technological integrations and the increasing desire for continuous connectivity, the next generation of apartment living is evolving into much more than just one's living space. From enabling remote work and online schooling capabilities to facilitating deliveries from smart package management services, apartments are becoming digital ecosystems that power residents' lives both personally and professionally. The most crucial component ...

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Is Facebook marketplace dead when it comes to apartment listings? Our city is saturated with the same company - not sure if anyone else is using other social outlets besides Facebook marketplace?

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The task of rebuilding after the flood, the wind & the landslides is daunting ~~ we are facing it with determination & hope. Every hand, every heart is coming together to clear the wreckage & rebuild not just structures, but LIVES. Folks are working tirelessly, shoulder to shoulder, with neighbors who before, were just faces & have now become partners in this effort. We are not just clearing the pathways & reconstructing, we are transforming,... Show more

The task of rebuilding after the flood, the wind & the landslides is daunting ~~ we are facing it with determination & hope. Every hand, every heart is coming together to clear the wreckage & rebuild not just structures, but LIVES. Folks are working tirelessly, shoulder to shoulder, with neighbors who before, were just faces & have now become partners in this effort. We are not just clearing the pathways & reconstructing, we are transforming, shaping a future of resilience, love & unity. It's hard work, but it's important work. Folks are choosing to rebuild, to create a city that rises stronger & more united than ever before. Folks are building a future filled with stories of love, caring, community & resilience.To see the destruction in person is so different than seeing pictures.  My emotions are still raw. I have a hard time sleeping. Thank you all for the out pouring of love that you have shown to me. Thank you all for the many donations that you have sent. They are being used, here, on the ground, helping folks. You may donate through paypal or Zelle. My email is ruthie61@hotmail.com
Gerry Hunt Kristi thank you, my friend! I love you bunches! 🤗
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Tony Sousa Continue to keep us updated Gerry
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Gerry Hunt I will Tony. It is emotionally so hard right now. There is destruction, despair and hurt. We need to center that with love, compassion and HOPE!
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How are y’all dealing with Amazon on your properties? They are leaving boxes wherever they see fit. I have a luxer system.

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Linda Fischer We have found that they are relying on GPS and not actually checking the building address
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Guest Insider Collect the misplaced boxes then contact Amazon business and report each driver. Their name correlates to each package they deliver bc they have to report the delivery. Hold them accountable
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Guest Insider We accept Kotex deliveries to the office.
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I have a leasing agent that is ALWAYS late. Usually 15-20 mins. Other than that he’s pretty great. Over 100 leases in a year. Residents love his service and kind nature. He’s also the type who will stay as long as needed after office closing to do extra. He’s just not on time during most mornings. We’ve talked about it and it’s almost a joke at this point, but also very annoying and not funny. How would you handle?

Melanie Underwood Great team members are hard to find and if 15 minutes in the morning is the only issue then an honest conversation of how can we make this work for both of us will likely resolve the problem. A few years ago I had to approach my regional to say with my kids school drop off schedule I could not make it in on time. It was a scary thing to bring up. I was prepared to accept it if she had said that was not okay and I would have found a different job. Instead she was more than accommodating and made sure the schedule worked for my reality. That simple acceptance of 20 minutes in my mornings gave me more value and buy in on my job than any pizza party or gift card ever could have. These are the moments that your actions say thank you to your team for being amazing.
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Jose Maciel Have his schedule time stay the same kus some of us are only on time if we are late... But know yourself and the rest of you staff that he is not expected until a half hour later! Then he'll be 10-15 mins early! Lol.
In today's world unfortunately it seams to be the norm...
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Karen Caprarella I had this problem once. Years ago I asked her what time she could arrive, because the late arrivals were driving me nuts 😀. She said 10 am, which was one hour later than the schedule was supposed to be. I said great, let’s set it for that time. She made it in on time, every day after that! Similar to your LA, she was great, except for this one issue. Working with her was great for the employee and for the property! Win, win!
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The most common resident persona in multifamily is the career-focused, non-homeowning young professionals. But don't forget about those who just launched those young professionals into the world: empty nesters. This group of renters are the second most targeted group for apartment living.Knowing the purchase habits, preferences and ideals of a specific demographic can help you understand and cater to empty nesters for your apartment community as ...

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The way we work has undergone a dramatic transformation. While some companies are calling employees back to the office, remote and hybrid work models remain a significant part of the professional landscape. This shift has undeniably reshaped the multifamily housing market. Renters are seeking living spaces that seamlessly blend their personal and professional lives, demanding more than just a place to sleep; they need a place to work effectively. ...

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Today, I witnessed firsthand the impact of small gestures in the workplace. A simple act of kindness from my boss brightened the office atmosphere. He surprised all the women with a small vase of flowers, acknowledging our Monday blues. It may seem trivial, but the effect on morale was remarkable!

These gestures, whether expressing gratitude or celebrating milestones, play a significant role in building and fostering strong team connections...
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Today, I witnessed firsthand the impact of small gestures in the workplace. A simple act of kindness from my boss brightened the office atmosphere. He surprised all the women with a small vase of flowers, acknowledging our Monday blues. It may seem trivial, but the effect on morale was remarkable! These gestures, whether expressing gratitude or celebrating milestones, play a significant role in building and fostering strong team connections. Authentic actions like these have a huge impact, often surpassing external rewards. Remember the power of authenticity and small gestures in creating a positive work environment. #WorkplaceCulture #EmployeeEngagement #KindnessAtWork
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 As the demand for housing continues to rise, property managers face the dual responsibility of maintaining occupancy standards and adhering to fair housing regulations. Occupancy limits are a fundamental tool used to ensure the safety, comfort, and well-being of residents while safeguarding property integrity. However, enforcing these limits while remaining compliant with fair housing laws can present challenges, particularly when requests ...

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Culture. It seems so simple and so ambiguous at the same time. Almost every operator in the apartment industry touts the merits of a strong culture, and many claim to have it at their organization. But what components are genuinely part of a robust company culture as opposed to a mantra or catchy slogan that ultimately rings hollow among associates? Here is a look at some of the drivers of a thriving culture, all of which have something of a com ...

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How to attract renters by embracing their companion animals Today's renter is many things . . . demographically diverse, often working remotely, seeking social interaction and quite value-conscious. And importantly, increasingly prioritizing spaces that accommodate their lifestyle—including the companionship of pets. With two-thirds of U.S. households containing pets, chances are that many people considering your community as their next home will ...

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Looking for a good insurance contact. As it is eating our lunch, I'm sure just like everyone else. Most of our properties are up around 60% in two years. We are located in Arkansas and Texas.

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Guest Insider Lee Parkinson
Ted Allen and Associates
Dallas Tx
He’s a good guy
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David Troup Todd Range, Commercial Insurance Solutions in Dallas.
Although I have had increases the past few years, this year's renewal - which just occurred last month - saw premiums drop about 5% with no change in coverages.
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Guest Insider J.T. Lynch with Ramey King is the best! He has taken care of our owners on several properties we manage!
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Houston/Harris County, TX ~ Am I the only one who is JUST NOW starting to suffer occupancy issues? I haven't had to work a Saturday in over a YEAR (I have to when I'm below 92%), but I haven't had a weekend off in MONTHS!!!
What are we doing for marketing now? I'm trying to think outside of the box....

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Guest Insider Airbnb bubble bursting.
Residents don’t need multiple apartments anymore.
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Carol Andrews — Vendor Here — in Tomball—- former property management pro—— Digital marketing is where it is now. Happy to chat about it with you, no pressure .
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Megan Orser There are a lot of units coming online from construction in Houston and the surrounding areas, 15K to 20K a quarter.
Follow up with text and Facebook marketplace are still working for us and so many prospects tell me no one answers the phone or follows up with them, ouch!🤦‍♀️
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Our community was one of many that was hit by hurricane Helene. While we didn’t sustain major damages, we’ve been without power for several days. What can we do as managers in this situation with no electricity or internet? This is all new to me and I’m sure many others.
Edit: Thank you all...

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Maria Johnson Have a community potluck and everyone can share the grills to cook food that will spoil.
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Guest Insider A fridge clear out block party. Everyone will likely be outside anyhow. Maybe a tailgate so people can charge thier devices while socializing.
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Guest Insider We recently had a tornado hit one of our communities. I called around and found charities that had supplies available and set up a team to pick up supplies then we delivered to residents. We also bought bottled water, granola bars, etc and handed out.
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