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Good morning wonderful professionals, I hope everyone is well. 🚨Major development🚨there's major proposals submitted to Congress that could enhance and make OZs permanent as early as Q2 2025. Here are my Top 5 from the proposal:1: States could re-designate zones as communities prosper, ensuring capital flows to the areas that need it most.2: Open OZs to all taxpayers, not exclusively to capital gain strategists. This could be a huge win that will ...

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We’ve just been changed from Yardi to OneSite. Learning curve for sure, although much is obvious. None of our prior ledgers integrated. Does anyone know how I can charge back a concession??
The code CONC/XONETIME is there but it isn’t within the charge menu for me to use. It’s only available...

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Miles Scruggs oh that is a step backwards!
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Brenda Sherrill You would just reverse the 1xconcession charge in onesite. No idea if given in yardi and you need to reverse in Onesite.
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Guest Insider Sounds like you have a lot of tweeks in your future… when it works right its pretty easy to figure out and incorporate how your management wants credits applied. Support on the phone takes a while. Sometimes it feels like they google the answers while talking to you.
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Would anyone have any advice/resources on getting up to speed owning and managing tax credit/ affordable housing. Wisconsin related. Thanks in advance!

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Megan Goodmundson Your best bet is to make a new best friend with the compliance officer at the state housing agency. Ask them for all the training opportunities they are aware of (subscribe to their email blasts). Ask who is the leading expert/ trainer in their state (for example in Minnesota juanita pekay is one of the leading experts/ trainer. In Virginia AJ Johnson is an expert. There is likely many virtual training sessions you can take part in.
There is a good amount of free material on youtube. I used to keep a playlist of basic and intermediate LIHTC videos on youtube but I havent checked yt and updated in several years as I no longer work in affordable housing.
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Guest Insider That's a huge learning curve. While I was in DMV most states have training and you can also work towards a HCCP certification. That will teach you alot.
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Megan Goodmundson Also go to novoco dot com and search for LIHTC training they have an intro to lihtc booklet and tons more.
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Happy New Year!
Weird topic/question for the group: Does your company have a "see something, say something" policy? (Abuse, neglect, etc)In CA , PM employees are not considered mandated reporters(per extensive research).
What is your company approach?
TIA for your sincere thoughts on this. It is a...

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Guest Insider I have contacted the authorities when I have witnessed abuse, seriously dangerous situations, criminal activity, and violence. Abuse and neglect should be reported. Just make sure you are correct in your perception. Kids get bruises and scrapes just being a kid. Contacting CPS for a minor reason does more damage.
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Megan Goodmundson Its pretty broad to say. “If you see something, say something “. That could mean a whole lot of things and I think gives way too much leeway. We mostly hear that term in airports pertaining to suspicious activity that could be potentially dangerous to the wellbeing of passengers and people in the airport. But what does it mean in regards to property management? Terrible housekeeping with children in the home? Signs of child abuse? Gang signs sketched in the walls as graffiti practice? Guns and drugs on the living room coffee table? 10 mattresses in a two bedroom with no other furniture and one person on the lease? Nothing in the apartment except one sleeping bag and a huge lego structure of the twin towers. A bedroom full of boxes and boxes and boxes of brand new flip phones, like approximately 200 new phones .
These are all things right off the top of my head that I have come across and reported in to local police, social services or FBI in my 25 years.
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Jon Directo I will report what ever I see regardless of my role. It’s just a duty as a citizen
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I work on the vendor side now, but spent over 15 years on-site. I recently started looking for an apartment for the first time in 16 years.
I am amazed at the number of sites I’ve visited or messaged that will not show an apartment if there is only one person scheduled to be in the office at a certain time. When I was on-site, we simply put a note on the door and showed apartments.
Is that a common practice now?
For reference, this is in the DFW...
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Guest Insider Anonymous member some times that isn’t possible either. I have one 2 bedroom I am able
To show currently and after Saturday I won’t have anything to show until the end of the following week.
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Guest Insider I think Covid gave people excuses to get out of showing which is disheartening.
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Guest Insider If I’m in the only person in the office, I lock it up and put up a sign to show the model unit.
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Working in multifamily is watching The Avengers for the first time with my husband, and saying outloud:
“Who’s handling all the insurance claims? The tax aid? The incident reports? They literally just destroyed that mid-rise in seconds. Would this be considered a lease break? That poor property manager. I hope they’re okay.”
And I think, for that reason, I believe I am officially the least fun person to watch a movie with.
But it’s FINE. ☠️

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Onboarding new residents is a pivotal part of property management, setting the tone for their experience and establishing a foundation for positive long-term relationships. Traditional methods like emails, printed materials, and phone calls can sometimes lead to missed details or delayed responses, creating friction points that affect a resident's first impression. Text messaging offers a modern solution that addresses these challenges with immed ...

Christina Landeros 2 rooms available in Hemet, 3 RV spaces, RV 2bdr/2ba, 2 Cottages 1 bdr, 1ba 760-216-8882
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Would anyone have any advice/resources on getting up to speed owning and managing tax credit/ affordable housing. Wisconsin related. Thanks in advance!

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Guest Insider That's a huge learning curve. While I was in DMV most states have training and you can also work towards a HCCP certification. That will teach you alot.
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Megan Goodmundson Also go to novoco dot com and search for LIHTC training they have an intro to lihtc booklet and tons more.
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Wendy DeSchoolmeester Check the state agency website for a compliance manual. Novogradac is a huge resource for training and checking income/ rent limits. The Tax Credit Specialist course is the best one I've taken. Good explanation of the program and set up of a site's set asides along with file compliance. Follow your compliance department's checklist and don't let it overwhelm you. Good luck!
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Recent migration data from the US Census Bureau, U-Haul, and United Van Lines reveal a strong trend of Americans moving to low-tax states in 2024.

South Carolina saw the highest population growth from domestic migration, up 1.26%, followed by Idaho (0.83%) and Delaware (0.79%). On the opposite end,...

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 As the new year begins, property management professionals have the opportunity to reflect on foundational practices that ensure both compliance and operational excellence. Among these, few aspects are as critical as robust fair housing policies, well-defined procedures, and professional written communication. These elements not only safeguard against legal risks but also foster trust and professionalism in interactions with residents, prosp ...

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How do you handle people that just will not stop with complaints that waste your time (yet still be kind and professional)?? Time wasters who suck the life out of your day over extremely minor or not real issues??
For instance, I have a man who insists his water/sewer bill should be lower (it’s already low!!!!) . He’s has called the city utility dept and also the utility billing provider questioning why his bill is like….$40. Insists he was...
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Kathy Porter Have you reached out to you 3rd party billing provider? I work for one and occasionally have to write up a very detailed explanation of how they are billed. Usually shuts them up. Also provide the average billing amounts for the property.
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Guest Insider I have a tenant who hears "knocking" on his wall only at night between the hours of 3am-9am according to him. Last tenant says he never heard anything. Next door neighbor doesn't hear it either. I think he's trying to get out of his lease.
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Justin Martin Start make an appointment for him to speak for those 20 minutes
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Would love some feedback from this dynamic and illustrious group!
What are the most high-end, multifamily high rise buildings across the country that are setting NEW, top of the market trends and service levels/offerings? Preferably with curated concierge services, private club amenities and services.

Brooke Nuber-Soldate I would check out Bozzuto properties - they seem to always have the best amenities and software
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Guest Insider Not new but once in portfolio 2401 Pennsylvania rents in the 10k per month, and almost never a vacancy. Small but very personalized service. No is not in their vocabulary.
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Megan Goodmundson Avalon at Prudential Center. Boston. (Avalonbay communities)
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Let's face it, utility billing isn't winning any awards for excitement. It's not the Tesla of rental operations. It's not shiny, futuristic, or likely to inspire your residents to brag about their complex at cocktail parties. But here's the thing: just because it isn't glamorous doesn't mean it isn't a game-changer. Utility billing is like the fiber in your diet—quietly working in the background, making everything function better. Ignore it, and ...

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Breaking news, but not really. AI Leasing products continue to sweep the world and...! change our lives for the better? Sometimes, but usually not. AI is EVERYWHERE these days. It comes preloaded on your new cell phone, your email provider keeps prompting you to enable the newest AI features, and one day, in the not too distant future, "Google it" will be replaced with "Ask ChatGPT".When we say AI these days we mean Generative AI. Generative AI i ...

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 Multifamily Website and Branding – Which Do You Need?For multifamily operators, the difference between a property that draws in residents versus one that gets passed over often comes down to branding and a website. Think of them as the foundation and structure of a building—both critical, interconnected, and serving unique roles. If you're unsure whether your property needs a new website, a complete branding overhaul, or both, this guide ha ...

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