The Front Lines

Talk about anything related to your property, such as Marketing, Resident Retention, Best Practices, Resident Horror Stories, or any other on-site discussion!

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The Front Lines Topics

Topic	View	Last Post
Who has a smoke free property? Topic started, , by Amanda Kay Last Post 6 years 6 months ago by Anonymous	1362 Views	Last Post by Anonymous 6 years 6 months ago
Are there any multifamily call centers who complete follow-up as well? Topic started, , by Peggy Lannery Crowley Last Post 6 years 6 months ago by Tess Shuman	1603 Views	Last Post by Tess Shuman 6 years 6 months ago
What are some ways to combat crime without gates in your community? Topic started, , by Brandon Bryson Last Post 6 years 6 months ago by Natalie Rogers	1873 Views	Last Post by Natalie Rogers 6 years 6 months ago
What do you charge residents for online payments (ach vs. credit card)? Topic started, , by Michele Conner Last Post 6 years 6 months ago by Jon Yonce	1975 Views	Last Post by Jon Yonce 6 years 6 months ago
Help! How can we recover from a recent murder close to us? Our applicants are cancelling! Topic started, , by Melissa Ohliger Manor Last Post 6 years 6 months ago by Anonymous	1464 Views	Last Post by Anonymous 6 years 6 months ago
How often does your main property email get checked? Topic started, , by Dana Jiles Last Post 6 years 7 months ago by Brian Maguire	883 Views	Last Post by Brian Maguire 6 years 7 months ago
What do you guys consider a healthy rate of lease renewals each month? Topic started, , by Jennifer Sanine Last Post 6 years 7 months ago by Allen Suslow	1712 Views	Last Post by Allen Suslow 6 years 7 months ago
Is anyone else facing unscrupulous vendors who fraudulently invoice? Topic started, , by Kelli Guyton Last Post 6 years 7 months ago by Pat Sutherland	843 Views	Last Post by Pat Sutherland 6 years 7 months ago
Do you use commercial air freshening systems in your amenity areas? Topic started, , by Jamie Hill Last Post 6 years 7 months ago by Alyson Sheard	1301 Views	Last Post by Alyson Sheard 6 years 7 months ago
What do you do when customer service causes strife with employees? Topic started, , by Noreen Roxanna Renteria Last Post 6 years 7 months ago by Elizabeth Lira	2241 Views	Last Post by Elizabeth Lira 6 years 7 months ago
Do your courtesy officers complete 1099’s for rent discounts? Topic started, , by Valerie Cosse' Lacy Last Post 6 years 7 months ago by Tifani Lee	1778 Views	Last Post by Tifani Lee 6 years 7 months ago
Who has read the book Evicted and what did you think?!? Topic started, , by Stephanie Rogers-Hollinger Last Post 6 years 7 months ago by Kara Rice	1284 Views	Last Post by Kara Rice 6 years 7 months ago
How do you schedule weekend shifts at your community? Topic started, , by Trae Harding Last Post 6 years 7 months ago by Gus Boukarroum	1347 Views	Last Post by Gus Boukarroum 6 years 7 months ago
What vendor are you using for Direct Mail to comps? Topic started, , by Jay Rawls Last Post 6 years 7 months ago by Mike Smith	913 Views	Last Post by Mike Smith 6 years 7 months ago
How do you handle background checks for out-of-state applicants? Topic started, , by Megan Snider Last Post 6 years 7 months ago by Brittany Steffans	1166 Views	Last Post by Brittany Steffans 6 years 7 months ago
Does anyone have a process or policy for temporary/visiting pets? Topic started, , by Kate Hanks Last Post 6 years 7 months ago by Pat Patterson	1372 Views	Last Post by Pat Patterson 6 years 7 months ago
Do grab bars and higher toilets count as a reasonable modification? Topic started, , by Lauren Orsi Last Post 6 years 7 months ago by Hailey Hollins	1617 Views	Last Post by Hailey Hollins 6 years 7 months ago
Anyone have a list off interview questions for interviewing leasing agents Topic started, , by Kevin Burnett Last Post 6 years 7 months ago by Jennifer Miller	929 Views	Last Post by Jennifer Miller 6 years 7 months ago
Written policy/procedure regarding safety for maintenance when hauling appliances? Topic started, , by Linda Danielson Last Post 6 years 8 months ago by Anonymous	1286 Views	Last Post by Anonymous 6 years 8 months ago
Can a military resident break their lease due to a divorce? Topic started, , by Tony Leon Last Post 6 years 8 months ago by Janie Nash Burnett	1317 Views	Last Post by Janie Nash Burnett 6 years 8 months ago