The Front Lines

Talk about anything related to your property, such as Marketing, Resident Retention, Best Practices, Resident Horror Stories, or any other on-site discussion!

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The Front Lines Topics

Topic	View	Last Post
Curious: How does your leasing commission rate compare to your renewal bonus rate? Topic started, , by Katie Rigsby Last Post 3 years 5 months ago by Leila Smith	1440 Views	Last Post by Leila Smith 3 years 5 months ago
Sorry for your loss. It’s me. I’m the loss. Topic started, , by Meghan Foster Last Post 3 years 5 months ago by Keri Parker Clark	441 Views	Last Post by Keri Parker Clark 3 years 5 months ago
We have these unique spaces that were not big enough to be apartments. Need ideas on what amenities these could be turned into. Topic started, , by Jessica Davis Last Post 3 years 5 months ago by Stephanie Lee Atkinson	909 Views	Last Post by Stephanie Lee Atkinson 3 years 5 months ago
Who else has a resident (or residents) that is the self proclaimed “Resident President” of the property? Topic started, , by Alycia George Last Post 3 years 5 months ago by Carolyn Lamb Steele	476 Views	Last Post by Carolyn Lamb Steele 3 years 5 months ago
What is one thing you do religiously when a resident submits a NTV? Topic started, , by Katie Rigsby Last Post 3 years 5 months ago by Shawna Mae	422 Views	Last Post by Shawna Mae 3 years 5 months ago
Words of wisdom, for personal and work relationships. Topic started, , by Gerry Hunt Last Post 3 years 6 months ago by Mary Hraha Oldenburg	532 Views	Last Post by Mary Hraha Oldenburg 3 years 6 months ago
When your leasing superstars are busy keeping that high occupancy, what do you do? You sparkle their move ins! Topic started, , by Middleton Tina Last Post 3 years 6 months ago by Middleton Tina	520 Views	Last Post by Middleton Tina 3 years 6 months ago
I have called 4 different properties, and not one has answered the phone! How are these properties even operating? Topic started, , by Kathy Chaney Last Post 3 years 6 months ago by Susan Lind	991 Views	Last Post by Susan Lind 3 years 6 months ago
How do y'all handle site purchases for one-off items? Petty cash seems so outmoded. Topic started, , by Brian Delaney Last Post 3 years 6 months ago by Middleton Tina	733 Views	Last Post by Middleton Tina 3 years 6 months ago
Our company is building a luxury property and we want to take this property to the next level with some unique amenities. Topic started, , by Mary Dodd-Proznik Last Post 3 years 6 months ago by Brian Frisby	1252 Views	Last Post by Brian Frisby 3 years 6 months ago
This is a reasonable accommodation correct? Topic started, , by Alycia George Last Post 3 years 6 months ago by Karen Kasindorf Houston	365 Views	Last Post by Karen Kasindorf Houston 3 years 6 months ago
What are the most cringe worthy words people say to you? For me it’s landlord and tenants Topic started, , by Tiffany Wempen Last Post 3 years 6 months ago by Richard	1377 Views	Last Post by Richard 3 years 6 months ago
Considering converting old pool to a Tennis Court. Do residents still use tennis courts? Topic started, , by Andrew Harrison Last Post 3 years 6 months ago by Whitney Benjamin	1589 Views	Last Post by Whitney Benjamin 3 years 6 months ago
One of my residents about a month ago told me he didn't want to be alive anymore. Topic started, , by Brittany McGriff Last Post 3 years 6 months ago by Pam VanLoozen	1172 Views	Last Post by Pam VanLoozen 3 years 6 months ago
What company do you use to run credits, evictions history, criminal, etc... Topic started, , by Amanda Martin Brayboy Last Post 3 years 6 months ago by Laura Jordan	2184 Views	Last Post by Laura Jordan 3 years 6 months ago
Where can I get water bottle labels with the property name? Topic started, , by Maria Garza Last Post 3 years 6 months ago by Kiely Barrett	677 Views	Last Post by Kiely Barrett 3 years 6 months ago
We rank each property using KPIs. NOI, occupancy, delinquency, effective rent growth, etc. We are looking for examples of others Topic started, , by Jessica Borrero Last Post 3 years 6 months ago by Susie Dwinell	760 Views	Last Post by Susie Dwinell 3 years 6 months ago
Anyone have to catch a chicken today? Topic started, , by Jenn Cove Last Post 3 years 6 months ago by Lorrie Binnard	186 Views	Last Post by Lorrie Binnard 3 years 6 months ago
I have a resident who has made many of my female residents feel very uncomfortable. Topic started, , by Antonio Leon Last Post 3 years 6 months ago by Stacey Pichette	719 Views	Last Post by Stacey Pichette 3 years 6 months ago
Have a resident who says there is a leak under kitchen sink that smells. Maintenance thinks that it could be one of the kids peeing under the sink. Topic started, , by Laura Jordan Last Post 3 years 6 months ago by Eric Limon	802 Views	Last Post by Eric Limon 3 years 6 months ago