Looking for advice: I am working with a nonprofit affordable housing company and one of the properties is in a high crime neighborhood in a small town of less than 10,000 people. The building has 24 units and has become a magnet for both homeless and addicts looking for a warm hallway to hang out and or sleep in. The property has limited money to spend, but obviously we can’t create a dangerous situation for the current tenants. I am...Looking for advice: I am working with a nonprofit affordable housing company and one of the properties is in a high crime neighborhood in a small town of less than 10,000 people. The building has 24 units and has become a magnet for both homeless and addicts looking for a warm hallway to hang out and or sleep in. The property has limited money to spend, but obviously we can’t create a dangerous situation for the current tenants. I am considering changing the metal locks to a fob system in order to allow the property managers to have a better understanding of who’s accessing the building. I have improved the lighting situation both inside and outside the building. I have installed cameras in many locations. Is there something else I should be considering? As it stands now, the maintenance technicians are often doubling as security guards. For obvious reasons this is not a good situation for anyone so I would love to be able to temporarily hire a security guard, but given the tight money of the property it seems an unlikely option. What am I missing? Is there something else I should be looking into or doing? I should also note that we’re working closely with the local police department, they have been cooperative, but also busy with their own issues. Show more
The holiday season can be a joyous time for communities, but for property management professionals, it also presents unique challenges. Balancing festive cheer with the requirements of fair housing compliance and inclusivity is no small task. Inspections may uncover non-compliance in resident decorations, while staff communication could inadvertently reflect language that alienates or excludes some residents. Addressing these issues promptl ...
Looking for advice: I am working with a nonprofit affordable housing company and one of the properties is in a high crime neighborhood in a small town of less than 10,000 people. The building has 24 units and has become a magnet for both homeless and addicts looking for a warm hallway to hang out and or sleep in. The property has limited money to spend, but obviously we can’t create a dangerous situation for the current tenants. I am...Looking for advice: I am working with a nonprofit affordable housing company and one of the properties is in a high crime neighborhood in a small town of less than 10,000 people. The building has 24 units and has become a magnet for both homeless and addicts looking for a warm hallway to hang out and or sleep in. The property has limited money to spend, but obviously we can’t create a dangerous situation for the current tenants. I am considering changing the metal locks to a fob system in order to allow the property managers to have a better understanding of who’s accessing the building. I have improved the lighting situation both inside and outside the building. I have installed cameras in many locations. Is there something else I should be considering? As it stands now, the maintenance technicians are often doubling as security guards. For obvious reasons this is not a good situation for anyone so I would love to be able to temporarily hire a security guard, but given the tight money of the property it seems an unlikely option. What am I missing? Is there something else I should be looking into or doing? I should also note that we’re working closely with the local police department, they have been cooperative, but also busy with their own issues. Show more
Hello all,
Looking for info on breed restrictions. What management companies are accepting all breeds? Are you requiring any additional insurance at all due to allowing all breeds? TIA
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Lauren Niziol is friends with Tiffany De Alva
We know that brand voice is tricky—how do you determine it, and how do you stay consistent? What is the right path to take? Take your own personal brand voice for starters. What everyone really needs is a worksheet. Hard-hitting (but fun) questions to guide a brand into its truest shape. Walk through the various bits and bobs with us—and note how it may shift based on the personal or professional side of things and see how your brand voice can co ...
This is the eighth in a 9-part series of “quick hit” blogs on the quickest way to uncover hidden revenue from leasing based on the presentation Bryan Pierce, Carol Enoch and Donald Davidoff gave at NAA’s 2024 Apartmentalize conference. For our penultimate (yes, I love that word) amenity fail, we turn to floorplan offsets (also called square footage adjustments) that are too high or too low. In our experience, this single fail rep ...
As we approach 2025, the commercial real estate (CRE) sector is staring down the barrel of a massive wave of loan maturities—a challenge compounded by the current high interest rate environment. What does this mean for multifamily investors? Key Takeaways: • $100 Billion+ in Loans Maturing:Approximately 15% of conduit CRE loans may fail to meet refinancing standards, even with rates below 6%. • Sector-Specific Risk:While office spaces face t ...
I am a Deputy Director for a nonprofit organization that provides low-income, sober housing. This is a new job for me (in my first year) and part of my role is Property Manager of our 6 buildings. All six are older buildings (1896 - 1944) so we have lots of ongoing building and facility needs. I'm beginning to feel like we are significantly underestimating our building needs and what it's going to take to maintain them well. This year I've...I am a Deputy Director for a nonprofit organization that provides low-income, sober housing. This is a new job for me (in my first year) and part of my role is Property Manager of our 6 buildings. All six are older buildings (1896 - 1944) so we have lots of ongoing building and facility needs. I'm beginning to feel like we are significantly underestimating our building needs and what it's going to take to maintain them well. This year I've experienced lots of facility issues that seem to be related to deferred maintenance. With that said, I'm trying to get an idea of how many facilities/maintenance workers we should expect to need? I've done some online research but would love feedback on this platform as well. Between the six properties we have approximately 100 units (some are apartments and some are single bedrooms for residents) and approx 75,000 sq ft. Show more
Where does everyone get their work clothes? I’m having a hard time finding good quality clothes. Thanks!
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Short seller Carson Block recently raised alarm bells on the looming crisis in the multifamily sector, specifically in the Sun Belt region. Here's why this "unseen shoe" could drop—and what it means for investors:The Pandemic Bet Gone Wrong • Investors rushed into multifamily properties during the pandemic, banking on work-from-home trends to drive rents in cities like Austin, Tampa, and Nashville. • Many landlords relied on floating-rate loans t ...
Gifts from vendors during holidays. What would you like to receive? In the past, when I was on-site, the vendor would gift my service manager and me alcohol. Now, I'm looking for ideas on what to get each employee that we provide services for.
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Sometimes the above people have to help take responsibility of the asset you’re trying to manage.
It can’t hurt to ask. But, keep up the good work, wishing y’all the best… it’s tough!
Or you could comp an apartment for an officer
No trespassing signs and agreement from the police that they will make arrests for low level crimes
I have also found you can hire off duty cops to “patrol” ie sit there. The on duty cops come and hang with them so you end up with a large police presence. After a few days to a week the problems tend to relocate elsewhere and you can stop
You are paying taxes and those services are part of living in the community. If you can’t get a hold of them show up to one of the events. Given that it’s a non-profit complex you should be okay... Show more
Invite a late night taco/food truck to use your parking lot. The extra people/patrons basically self monitor the area. Nefarious folks won't come around because it's no longer a hiding space but a community gathering space.
I've also seen partnerships with local police to leave a car in the lot as a deterrent. This sometimes comes with a lease arrangement with a cop to live on site for a discounted rate to be on-site after hours security.
Fobs and cameras are good for identifying residents that are unsafe with the exterior doors.
At the end of the day you have a problem that you are aware of and while attempting to take care of it, it’s not stopping the issue. This is a liability issue and gonna cost you ALOT more if you get sued over it.
You need security patrol. No cameras, gates or fobs are going to stop the homeless or criminals from getting in.
I’m in a relatively safe area but gets hit a lot for burglary in our garages and common areas. Fobs have not stopped the break in. A courtesy patrol that shows up once a night also hasn’t stopped them.
An armed guard or person who is physically there, is what stops them AND leaves the residents feeling safe by the security’s presence.
You don’t likely need 24/7 security but after hours for sure. Then make sure your guards switch up their patrol patterns. I’ve experienced homeless just lying in wait, figuring... Show more