Quick Question: How many of you have cleaned an apartment for a quick turn, even if cleaning apartments was not your primary job function? (Trying to prove a point here; thank you in advance for answering)
Guest InsiderYou do what you have to do to get it ready for move in, even if it isn’t in your job description. You are a team and everyone has to work together to get the job done!
Kathi MarieI have. More than once. We are a team. Hell, I had to turn off water and wade through flood waters in a flooded basement from a broken pipe. Teamwork.
Khara HouseWhen I was on-site I made a point of having my Service and Cleaning team teach me how they did everything they did, so had the opportunity to turn units from clear out to cleaning to painting and everything in between! We had a lot of fun teaching each other our respective roles, from me learning grounds to them learning leasing tours!
Sherrie KasprowiczMangers should always be willing to chip in. No Job is beneath you. You are responsible for the asset.
Susan SherfieldI have cleaned a quick turn, AND I have punched it too, many years ago when I was a Property Manager. While I always had an amazing team, I stepped in and did whatever needed to be done to support them.
Katie CrothersYou gots to do what you gots to do to get that lease!
Guest InsiderMyself and my team have all gone in for a quick turn to clean, I’ve even helped do touch up paint in my office attire. If we can’t get a vendor out as quick as we need we are all hands on deck at my property.
Guest InsiderScrubbed toilets a few times in a pencil skirt and stilettos. You do what you gotta do!
Krysti Keserturns and the guest suite. Follow the motto “it my not be my job, but it’s my team.”
Aleisha ParongaoWhen I was a property manager, I cleaned a few (as best as I could) with my maintenance person - if it was necessary. Absolutely. When you have 100 units with one maintenence person and a part time porter, job titles are a guideline lol
Guest InsiderCleaned one for quick move in when the contract cleaners couldn't make it. Kitty litter everywhere, never thought I would get all of it up! Did many touch ups at the last minute to make the unit shine. Gotta do whatever it takes sometimes.
Kathy VanceMe! I jumped in on any job that needed doing when time was tight or other resources weren’t available. I shoveled snow for 2 days after a blizzard when I was a regional manager. That what was needed. Too much snow and not enough staff to clear it out.
Guest InsiderYep, gotta do what needs to be done. I even bought them pizza for dinner because their move in was delayed and I was rushing to clean it!
Guest InsiderWe all have roles and primary responsibilities, but we are a team and help each other when necessary even if that means occasionally performing tasks outside our responsibilities. My maintenence guys have helped us prep outreach marketing materials, and regularly help to set up and run resident events.I've helped with grounds, painted, and cleaned (even in heels). I haven't done a maintenence make ready, but members of my office have been trained in it.
Becky DotsonOf course! Unfortunately you have to do what you have to do...
Guest InsiderCleaned apartments. Picked up trash. Picked up dog
Guest InsiderA person could also prove their point by going in and doing it themselves as well. I do what is necessary rather than ask others for their opinions before I do it.
Guest InsiderI have & so has many of my maintenance teams.
Guest InsiderSeveral times! Painted new turns, caulked bathrooms and windows, helped move appliances, did landscaping across property, redid entire new laundry room (floors, paint, decor). You name it, we helped and usually in our office clothes.
Megan OrserMany times. One time without power and the bathroom was lit by cell phones
DEANNA SEWARDToo many to count! It's all in a days work! Do what you have to do to make things happen!
Jeannie FisherIve cleaned m,any an apartment so we could get someone in and not loose a rental. Being a team player!
Brooke DavisOh ya. There is not an on-site position that can use the excuse “that’s not my primary job function” for anything apartment related lol
Guest InsiderI don’t allow any member of our team to say “that’s not my job” lol. The success of the property is all of our jobs and we all do everything we can to accomplish that!
Jacklyn ArnestI’ve cleaned many apartments especially during high season or student turn when we all work together and do whatever it takes to move our residents in successfully!
Erin BaltaOmg. Cleaning? A sparkle bucket in the office is standard. I’ve trashed out apartments! I’m also a class a luxury property manager. Dog throw up in an elevator on a Saturday- cleaned up. Yes we have team members designated for certain responsibilities but at the end of the day we are a team and sometimes we all have to go outside of our scope of designated responsibilities for the whole, the better for the community. It is what it is. Property management- we do it all. (About 2 years ago there was a car on fire at my intersection. I ran and got the office fire extinguisher and put out his whole front end fire before the fire trucks showed up)
Melissa BrownSeveral times! Teamwork makes the dream work!
Kristin McLaughlinYes! Also rekeyed locks, painted curbs, painted walls, trashed out units, power washed sidewalks ….. maybe I should have gotten my CAMT
Diana PittroI have done it all along the way and landscaping as well and snow shoveling.
Karen KossowWell.... not fully cleaned but when it wasn't cleaned right and somebody was moving in... absolutely. Many times while dressed in a skirt suit, hose and heels.Shoveled snow dressed like that once too. Had no other clothes, the storm was a surprise and it was all hands on deck.
Jess L FischerYes. Absolutely. Even helped the maintenance guys with trash out as a leasing agent. It's teamwork
Marianne KingThe Manager does not wear many hats, the Manager wears ALL hats and does what needs to be done and does it well. There is no "not my job" in Property Management.
Andriana SotoIt's Property Management we all have to do what gets the job done.
Heather BlumeOf course - on site is supposed to be a team. On a team, no one is too good to do any job.
David TroupIf you haven’t done this, you haven’t worked in multifamily very long.I’m an owner and even I’ve done it!
Chris FinettoEven is suits get in and do what’s needed from time to time.
Michelle WoodOh I have. I’ve also helped in a quick turn with replacing drip pans, outlet covers, blinds - anything I could touch without breaking or dying.
Guest InsiderCleaned, maintenance, pressure wash! Whatever was needed. Just don’t ask if I had any callbacks
Grace HowardI’ve cleaned & painted turns. That’s not including scrubbing floors & whatnot during Turn with student housing.
Valerie SargentRemembering a time that I had to go back in to an apartment that had to be bombed again for roaches - had to vacuum and clean up all of the dead carcasses on all of the countertops and floors. Super fun! But that place was shining when I left (and, yes, I still remember the resident’s name and apartment number who caused that infestation!)! LOL.
Teri PeekEverything is our job and responsibility.
Michelle RossI have many times and I walk all my units on move in day and will do a quick wipe down with a smell good cleaner for the personal touch
Guest InsiderIt’s leading by example and also falls under “other duties may apply” in the job description. Cleaning, picking up trash, planting flowers, lockouts, etc., anything I can do to help every person on our team! All in office attire and heels
Guest InsiderAll the time. One weekend I cleaned 6 because my housekeeping company lost thier insurance and I couldn’t find one to get them done in time.
Guest InsiderYes to cleaning, some maintenance items, landscaping which I am really good at and love. Resident also loved it to as they would stop by a visit as we planted 200 flats of flowers in house every year.
Kelley AgnewI am a regional VP with 70 CMs under me and I clean toilets, mop floors, move appliances- whatever it takes to get the job done. No one is too good to pitch in and help.
Guest InsiderEkkkk alot but it's not a good thing. A very wise.mentor told me if you take your hat off, no one else is going to put it on and can or will do your job. Pay someone to do it before you do it. That being said I have done it alot. And it does show your team you are all in and that might be something they need to see you as a leader
Peggy BrombergSame day, move-in me supervisor and tech all jumped in and had it cleaned in four hours times of cat hair everywhere
Guest InsiderMany times, also mowed, weedeated when there wasn't a maintenance man. Team work makes the dream work.
Guest InsiderMany times , I always told my leasing team we need a sparkle bucket because things happen, if that commission is worth it you’ll make it happen. Also the reason why I stagger move in’s
Guest InsiderNot my primary job function. Spent 4 hours yesterday cleaning an apartment for move in after is was “cleaned” twice before.
Guest InsiderCleared drain lines, changed ac filters, changed batteries, cleaned units, turned them last minute, pressure washed sidewalks, performed pest control, held people’s babies, have been their therapists, etc. You do it all in this industry. It’s customer service. I’m not going to tell a move in “sorry didn’t clean or get the unit ready because it’s not my job”. You get it done no matter what. You figure it out. It’s only going to put a sour taste in their mouth if you don’t at least try to make it the best experience for them. And transparency can go a long way.
Stacy LeightyDone a shit ton that wasn't in my job duty.Its part of being a team, better yet its part of being a functioning part of society
Tracie BrelsfordWe owners/managers jum ped in to get a unit ready for a quick turn...I volunteered to do the toilets. I just had to laugh because the next day I couldn't use my hands/arms!! Every muscle from my elbows down had just given up, lol. Cleaning is not for the meek.
Dori BrewerYes, shoveled snow, cleaned the pool, picked up grounds, and so on. You do what you need to do if the situation calls for it.
Jules ChenetteI have pulled carpet, painted, cleaned, help hoist water tanks in attics, corralled snakes, scrubbed pool sides, moved furniture….many many things that “weren’t in my job description”. The truth is to be in this business, is to be a team player. We work collectively for the greater good and I’ve always been willing to chip in, come in early, and stay late. With that being said, I also want to know that my teammates are willing to pull their own weight. If you have someone who is constantly causing more work for others, that’s a problem.
Guest InsiderCleaned apartments, plunged toilets, helped with A/C's, whatever is needed!
Guest InsiderHello, property manager with 15 years experience. I can’t tell you how many piles of dead roaches I’ve cleaned after a clean out treatment was done. I also help maintenance with cutting keys, rekeying locks, and turn units. Sometimes we do things outside of the scope of our job description to accomplish the mission: quality turns, happy residents, run a profitable business.
Guest InsiderI have several times.... we all wear the necessary hats here!!!
Guest InsiderI have several times.... we all wear the necessary hats here!!!
Guest InsiderI have several times.... we all wear the necessary hats here!!!
Guest InsiderOh how I hate cleaning a vacant unit, but I really get frustrated when we can't rent a unit on short notice because it has not been made ready yet. Yes, I have cleaned and painted units, even though turning apartments was not my job function.
I'm an account manager at a cleaning company and sorry to hear so many property managers have to do this. We have locations in South Florida, Las Vegas, Los Angeles and Honolulu.
Add us to your preferred vendor list and we'll we there for you when needed.
I'm an account manager at a cleaning company and sorry to hear so many property managers have to do this. We have locations in South Florida, Las Vegas, Los Angeles and Honolulu.
Add us to your preferred vendor list and we'll we there for you when needed.
In case you want to reach us, 888-805-1733 or check out our www.redrockcleans.com (www.redrockcleans.com) (We are licensed, insured and bonded)