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Quick Question: How many of you have cleaned an apartment for a quick turn, even if cleaning apartments was not your primary job function? (Trying to prove a point here; thank you in advance for answering)
 

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Guest Insider Many of times
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Guest Insider Cleaned apartments, moved appliances, did the maintenance turn, plunged toilets, etc
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Linda Fischer Many many times
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eric rivera Uh oh. Who are u fighting with? Who doesnt wanna clean??
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Sarah Trefz Watson Nothing such as "not my job" in our business.
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Guest Insider Been there done that before
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Guest Insider You do what you have to do to get it ready for move in, even if it isn’t in your job description. You are a team and everyone has to work together to get the job done!
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Brandy Blazen Many times!
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Guest Insider Fully dressed in office attire lol
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Kathi Marie I have. More than once. We are a team. Hell, I had to turn off water and wade through flood waters in a flooded basement from a broken pipe. Teamwork.
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Khara House When I was on-site I made a point of having my Service and Cleaning team teach me how they did everything they did, so had the opportunity to turn units from clear out to cleaning to painting and everything in between! We had a lot of fun teaching each other our respective roles, from me learning grounds to them learning leasing tours!
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Sherrie Kasprowicz Mangers should always be willing to chip in. No Job is beneath you. You are responsible for the asset.
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Suzanna Smith Me with heels on
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Barbara Andersen All personnel should be cross trained. Teamwork
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Maria Johnson I have! Why spend $250 on a $50 job?
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Susan Sherfield I have cleaned a quick turn, AND I have punched it too, many years ago when I was a Property Manager. While I always had an amazing team, I stepped in and did whatever needed to be done to support them.
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Katie Crothers You gots to do what you gots to do to get that lease!
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Tamie Poe Me! I have also fixed disposals, changed light bulbs, put on switch plates etc. Whatever it takes.
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Guest Insider Many times, ruined cute clothes while doing so....
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Guest Insider Myself and my team have all gone in for a quick turn to clean, I’ve even helped do touch up paint in my office attire. If we can’t get a vendor out as quick as we need we are all hands on deck at my property.
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Guest Insider Scrubbed toilets a few times in a pencil skirt and stilettos. You do what you gotta do!
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Krysti Keser turns and the guest suite. Follow the motto “it my not be my job, but it’s my team.”
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Kara Rice For sure
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Aleisha Parongao When I was a property manager, I cleaned a few (as best as I could) with my maintenance person - if it was necessary. Absolutely. When you have 100 units with one maintenence person and a part time porter, job titles are a guideline lol
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Kara Carter More times than I could count
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Guest Insider Cleaned one for quick move in when the contract cleaners couldn't make it. Kitty litter everywhere, never thought I would get all of it up! Did many touch ups at the last minute to make the unit shine. Gotta do whatever it takes sometimes.
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Kathy Vance Me! I jumped in on any job that needed doing when time was tight or other resources weren’t available. I shoveled snow for 2 days after a blizzard when I was a regional manager. That what was needed. Too much snow and not enough staff to clear it out.
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Guest Insider Yep, gotta do what needs to be done. I even bought them pizza for dinner because their move in was delayed and I was rushing to clean it!
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Guest Insider Many! Many..many times!
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Lisa Andrade I’ve cleaned apartments, picked up grounds, did light maintenance, help move appliances, etc.
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Leah Love More times than I can count.
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Guest Insider Yes, in every time I’ve been in and even as a VP on-site during turn.
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Guest Insider Many many times..it part of being on property’s..
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Lisa Dailey Oh yes, more than once.
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Colleen LeRose Yes of course also planted flowers and cleaned the pool.
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Guest Insider We all have roles and primary responsibilities, but we are a team and help each other when necessary even if that means occasionally performing tasks outside our responsibilities. My maintenence guys have helped us prep outreach marketing materials, and regularly help to set up and run resident events.I've helped with grounds, painted, and cleaned (even in heels). I haven't done a maintenence make ready, but members of my office have been trained in it.
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Guest Insider I would guess all of us!!
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Kristina Janis Yes ma'am
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Becky Dotson Of course! Unfortunately you have to do what you have to do...
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Guest Insider Cleaned apartments. Picked up trash. Picked up dog
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Guest Insider A person could also prove their point by going in and doing it themselves as well. I do what is necessary rather than ask others for their opinions before I do it.
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Guest Insider I have & so has many of my maintenance teams.
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Guest Insider Several times! Painted new turns, caulked bathrooms and windows, helped move appliances, did landscaping across property, redid entire new laundry room (floors, paint, decor). You name it, we helped and usually in our office clothes.
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Megan Orser Many times. One time without power and the bathroom was lit by cell phones
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DEANNA SEWARD Too many to count! It's all in a days work! Do what you have to do to make things happen!
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Jeannie Fisher Ive cleaned m,any an apartment so we could get someone in and not loose a rental. Being a team player!
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Brooke Davis Oh ya. There is not an on-site position that can use the excuse “that’s not my primary job function” for anything apartment related lol
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Guest Insider I don’t allow any member of our team to say “that’s not my job” lol. The success of the property is all of our jobs and we all do everything we can to accomplish that!
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Jacklyn Arnest I’ve cleaned many apartments especially during high season or student turn when we all work together and do whatever it takes to move our residents in successfully!
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Lisa Robinson Many many times.
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Erin Balta Omg. Cleaning? A sparkle bucket in the office is standard. I’ve trashed out apartments! I’m also a class a luxury property manager. Dog throw up in an elevator on a Saturday- cleaned up. Yes we have team members designated for certain responsibilities but at the end of the day we are a team and sometimes we all have to go outside of our scope of designated responsibilities for the whole, the better for the community. It is what it is. Property management- we do it all. (About 2 years ago there was a car on fire at my intersection. I ran and got the office fire extinguisher and put out his whole front end fire before the fire trucks showed up)
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Sheila Pennington Many times!
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Guest Insider I have at least once at each property I’ve been at for one reason or another, so at least 5 times in 16 years haha
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Shelby Corliss Many of times!!
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Melissa Brown Several times! Teamwork makes the dream work!
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Kristin McLaughlin Yes! Also rekeyed locks, painted curbs, painted walls, trashed out units, power washed sidewalks ….. maybe I should have gotten my CAMT
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Diana Pittro I have done it all along the way and landscaping as well and snow shoveling.
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Karen Kossow Well.... not fully cleaned but when it wasn't cleaned right and somebody was moving in... absolutely. Many times while dressed in a skirt suit, hose and heels.Shoveled snow dressed like that once too. Had no other clothes, the storm was a surprise and it was all hands on deck.
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Jess L Fischer Yes. Absolutely. Even helped the maintenance guys with trash out as a leasing agent. It's teamwork
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Marianne King The Manager does not wear many hats, the Manager wears ALL hats and does what needs to be done and does it well. There is no "not my job" in Property Management.
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Andriana Soto It's Property Management we all have to do what gets the job done.
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Heather Blume Of course - on site is supposed to be a team. On a team, no one is too good to do any job.
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David Troup If you haven’t done this, you haven’t worked in multifamily very long.I’m an owner and even I’ve done it!
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Chris Finetto Even is suits get in and do what’s needed from time to time.
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Beth Stolts When I was both a Community Manager and Regional. You do what you have to do in order to help your team!
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Stacey Pichette Hundreds of times!
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Michelle Wood Oh I have. I’ve also helped in a quick turn with replacing drip pans, outlet covers, blinds - anything I could touch without breaking or dying.
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Guest Insider Cleaned, maintenance, pressure wash! Whatever was needed. Just don’t ask if I had any callbacks
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Grace Howard I’ve cleaned & painted turns. That’s not including scrubbing floors & whatnot during Turn with student housing.
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Charlotte McDaniel Many times!
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Donna Blackman Who hasn't! I've even painted!!
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Stacy Carver Many many times
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Joy Zalaznick Many times. Even made my mom help me one time when she was visiting.
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Amanda Buyalos Many times. Sometimes it requires all hands on deck. That means managers step up too.
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Valerie Sargent Remembering a time that I had to go back in to an apartment that had to be bombed again for roaches - had to vacuum and clean up all of the dead carcasses on all of the countertops and floors. Super fun! But that place was shining when I left (and, yes, I still remember the resident’s name and apartment number who caused that infestation!)! LOL.
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Teri Peek Everything is our job and responsibility.
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Michelle Ross I have many times and I walk all my units on move in day and will do a quick wipe down with a smell good cleaner for the personal touch
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Cyndi Bedwell Finished the make ready in a couple
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Michelle Ross I guess my question is, has anybody ever not cleaned their own unit?
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Guest Insider It’s leading by example and also falls under “other duties may apply” in the job description. Cleaning, picking up trash, planting flowers, lockouts, etc., anything I can do to help every person on our team! All in office attire and heels
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Guest Insider All the time. One weekend I cleaned 6 because my housekeeping company lost thier insurance and I couldn’t find one to get them done in time.
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Olivia Tasior Plenty of times!
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Guest Insider Yes to cleaning, some maintenance items, landscaping which I am really good at and love. Resident also loved it to as they would stop by a visit as we planted 200 flats of flowers in house every year.
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Eileen Elliott Many times as a Manager. Team effort.
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Kelley Agnew I am a regional VP with 70 CMs under me and I clean toilets, mop floors, move appliances- whatever it takes to get the job done. No one is too good to pitch in and help.
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Karen Mallinger Cleaned, painted, minor maintenance... no job too small!
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Guest Insider Absolutely Many many many times!!
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Guest Insider Ekkkk alot but it's not a good thing. A very wise.mentor told me if you take your hat off, no one else is going to put it on and can or will do your job. Pay someone to do it before you do it. That being said I have done it alot. And it does show your team you are all in and that might be something they need to see you as a leader
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Peggy Bromberg Same day, move-in me supervisor and tech all jumped in and had it cleaned in four hours times of cat hair everywhere
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Sherri Wingard I have on multiple occasions.
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Susan Back Cleaned several and replaced wallpaper in a pinch.
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Guest Insider I re-cleaned every unit I leased the night before move in! That was back in the 90's, but I have cleaned plenty more since then.
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Penny King Several times!
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Guest Insider I don't even know. We do what needs to be done for a happy resident!
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Guest Insider Many times, also mowed, weedeated when there wasn't a maintenance man. Team work makes the dream work.
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Guest Insider Many times , I always told my leasing team we need a sparkle bucket because things happen, if that commission is worth it you’ll make it happen. Also the reason why I stagger move in’s
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Guest Insider Not my primary job function. Spent 4 hours yesterday cleaning an apartment for move in after is was “cleaned” twice before.
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Guest Insider Cleared drain lines, changed ac filters, changed batteries, cleaned units, turned them last minute, pressure washed sidewalks, performed pest control, held people’s babies, have been their therapists, etc. You do it all in this industry. It’s customer service. I’m not going to tell a move in “sorry didn’t clean or get the unit ready because it’s not my job”. You get it done no matter what. You figure it out. It’s only going to put a sour taste in their mouth if you don’t at least try to make it the best experience for them. And transparency can go a long way.
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Stacy Leighty Done a shit ton that wasn't in my job duty.Its part of being a team, better yet its part of being a functioning part of society
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Tracie Brelsford We owners/managers jum ped in to get a unit ready for a quick turn...I volunteered to do the toilets. I just had to laugh because the next day I couldn't use my hands/arms!! Every muscle from my elbows down had just given up, lol. Cleaning is not for the meek.
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Dori Brewer Yes, shoveled snow, cleaned the pool, picked up grounds, and so on. You do what you need to do if the situation calls for it.
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Jules Chenette I have pulled carpet, painted, cleaned, help hoist water tanks in attics, corralled snakes, scrubbed pool sides, moved furniture….many many things that “weren’t in my job description”. The truth is to be in this business, is to be a team player. We work collectively for the greater good and I’ve always been willing to chip in, come in early, and stay late. With that being said, I also want to know that my teammates are willing to pull their own weight. If you have someone who is constantly causing more work for others, that’s a problem.
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Guest Insider Cleaned apartments, plunged toilets, helped with A/C's, whatever is needed!
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Mary Gwyn Yes but not recently! #whateverittwkes
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Ryan Pope I have and painted
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Guest Insider Hello, property manager with 15 years experience. I can’t tell you how many piles of dead roaches I’ve cleaned after a clean out treatment was done. I also help maintenance with cutting keys, rekeying locks, and turn units. Sometimes we do things outside of the scope of our job description to accomplish the mission: quality turns, happy residents, run a profitable business.
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Guest Insider I have several times.... we all wear the necessary hats here!!!
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Guest Insider I have several times.... we all wear the necessary hats here!!!
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Guest Insider I have several times.... we all wear the necessary hats here!!!
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Guest Insider Oh how I hate cleaning a vacant unit, but I really get frustrated when we can't rent a unit on short notice because it has not been made ready yet. Yes, I have cleaned and painted units, even though turning apartments was not my job function.
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Jared S. Leese Absolutely.
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Steve Wunch Oh yes I have -- even in a VP role I've assisted the site team with cleaning for a new move in/quick turns -- #TeamworkMakesTheDreamWork!
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Guest Insider Interesting poll.

I'm an account manager at a cleaning company and sorry to hear so many property managers have to do this. We have locations in South Florida, Las Vegas, Los Angeles and Honolulu.

Add us to your preferred vendor list and we'll we there for you when needed.

In case you want to reach us, 888-805-1733 or check out our www.redrockcleans.com (www.redrockcleans.com) (We are licensed, insured and bonded)
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