The Front Lines

Talk about anything related to your property, such as Marketing, Resident Retention, Best Practices, Resident Horror Stories, or any other on-site discussion!

Apartment Leasing (316/8872)
Apartment Marketing (235/1831)
Resident Retention (113/2822)
Apartment Jobs (88/751)
Apartment Training (40/820)
Accounting & Admin (87/1054)
Social Media (50/717)
Fair Housing (14/467)

New Topic

The Front Lines Topics

Topic	View	Last Post
Share your move-in gift ideas/pictures in the comments! These are what I have come up with recently. Topic started, , by Katelyn Sauer Last Post 4 years 3 months ago by Shannon Scott	1289 Views	Last Post by Shannon Scott 4 years 3 months ago
Anybody have any suggestions on how to collect late fees from residents? Topic started, , by Estrella Santi Last Post 4 years 3 months ago by Anonymous	2022 Views	Last Post by Anonymous 4 years 3 months ago
A resident that hasn’t paid since ... March just got a new TV delivered to the office... can I lien it? Topic started, , by Ezzie Moreno Last Post 4 years 3 months ago by Deborah Gallogly	1594 Views	Last Post by Deborah Gallogly 4 years 3 months ago
What type of tours are you doing with prospects? Topic started, , by Lisa Trosien Last Post 4 years 3 months ago by Megan Orser	527 Views	Last Post by Megan Orser 4 years 3 months ago
Are we still checking rental references or not? Topic started, , by Victoria Cowart Last Post 4 years 3 months ago by Dustin Pickett	628 Views	Last Post by Dustin Pickett 4 years 3 months ago
Property management can feel grueling right now. Topic started, , by Jordan Greek Last Post 4 years 3 months ago by Jessica Thein	1021 Views	Last Post by Jessica Thein 4 years 3 months ago
Is anyone charging residents back for common area electricity? Topic started, , by Ed Buckley Last Post 4 years 3 months ago by Regina Centamore	497 Views	Last Post by Regina Centamore 4 years 3 months ago
I’m interested in how you all enforce onsite employees to respond to internet leads. Topic started, , by Lisa Gallinar Last Post 4 years 3 months ago by Anonymous	482 Views	Last Post by Anonymous 4 years 3 months ago
I need some advice. One of my managers experienced a traumatic event today. Topic started, , by Kelsey Anderson Last Post 4 years 4 months ago by Kathryn Stygles Peirce	1677 Views	Last Post by Kathryn Stygles Peirce 4 years 4 months ago
HELP! We are starting to make YouTube virtual tours and I sound so lame in the voice over. Topic started, , by Cassie Johnson Last Post 4 years 4 months ago by Lissa Taylor	665 Views	Last Post by Lissa Taylor 4 years 4 months ago
I have an owner who visits his properties weekly... Not a big deal right? Topic started, , by Shauna M. Lileks Last Post 4 years 4 months ago by Kathy Winfrey Chaney	397 Views	Last Post by Kathy Winfrey Chaney 4 years 4 months ago
Anyone have any creative ways/ideas for lowering delinquency? Topic started, , by Jessica Willard Last Post 4 years 4 months ago by Sergio Fetter	825 Views	Last Post by Sergio Fetter 4 years 4 months ago
Today was a day that just left me dumbfounded. Topic started, , by Christi Anderson Last Post 4 years 4 months ago by Anonymous	578 Views	Last Post by Anonymous 4 years 4 months ago
Do I have to give CPS ( Child Protective Services ) Information on one of my residents? Topic started, , by Cali Nesby Last Post 4 years 4 months ago by Chris Brown	1844 Views	Last Post by Chris Brown 4 years 4 months ago
How does renting to a section 8 voucher work? Topic started, , by Laura Renaldo Last Post 4 years 4 months ago by Nancy Atkinson Muehl	388 Views	Last Post by Nancy Atkinson Muehl 4 years 4 months ago
Occupancy Contests Topic started, , by Please Lease Last Post 4 years 4 months ago by Sergio Fetter	543 Views	Last Post by Sergio Fetter 4 years 4 months ago
Do most Community Managers send an email to the whole community to introduce themselves? Topic started, , by Jesus Espinoza Last Post 4 years 4 months ago by Sergio Fetter	592 Views	Last Post by Sergio Fetter 4 years 4 months ago
When you tell your resident you require payment in certified funds… Topic started, , by Katey Story Last Post 4 years 4 months ago by Joshua Turbeville	820 Views	Last Post by Joshua Turbeville 4 years 4 months ago
So one of my residents abandoned their puppy in a breezeway. Topic started, , by Morgan Jackson Last Post 4 years 4 months ago by C. T.	1137 Views	Last Post by C. T. 4 years 4 months ago
Which would be the best response to this message I received today? Topic started, , by Fred Montgomery Last Post 4 years 4 months ago by Donna Schatz Pinney	503 Views	Last Post by Donna Schatz Pinney 4 years 4 months ago