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Boy I bet their 1.5 maintenance people stay busy 🤣

Boy I bet their 1.5 maintenance people stay busy 🤣
Guest Insider I thought this was a control board 😂😂😂
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Guest Insider Damn thought it was a barcode lmao
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Allie Gartside They probably are behind a years worth of work orders 😳
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Billie Lewallen It's like that series Silo takes 1.5 days just to get maintenance from the bottom to the upper levels.
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Nothing will destroy a great employee like watching your employer tolerate & reward the bad ones

Chris Finetto That’s true. But sometimes us employers just have to tolerate “C” grade associates, that’s all we have to work with… It’s when they become counter productive they have to go.
Rest assured, the Super Stars are noted although you may not get all the attention. The “C’s” require more emotional support and attention…
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Gerry Hunt Chris I understand it IS difficult to find the right folks for the right seats. If you chose to continue with the 'problem' employee, just make sue you ae evading the super stars. My Moto is the 3 T's ~~ Train,Train & Terminate! I choose to work with the best of the best.
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Guest Insider I completely understand and agree that finding good people is hard! I'm also not saying that if someone is "coachable" that you shouldn't try. BUT you have to know when enough is enough, for the health of the team as a whole. I'm not on board with the whole "the super stars are noted but the "C's" require more emotional support and attention."
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Guest Insider Agreed! 💯
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Sharleen Wiggs Currently going through this 😒🫣
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Hi, me again! Anyone using Al Leasing Assistants? Who are you using and why do you love it?

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Guest Insider Zuma and we have had lots of issues.
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Guest Insider The top players following my analysis are Travtus or Meet Elise.
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Guest Insider Meet Elise and we have had really good results from it
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Brenda Sherrill We switched from Meet Elise to Zuma. I like Zuma better.
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One day they're putting in a maintenance request to have a lightbulb changed, while their rent is late, and the next day they're putting in their notice because they bought a house. Sure, good luck with that.

One day they're putting in a maintenance request to have a lightbulb changed, while their rent is late, and the next day they're putting in their notice because they bought a house. Sure, good luck with that.
Grace Law New home buyers are also surprised when taxes and insurance go up yearly.
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Guest Insider Dave Ramsey is usless.
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Guest Insider Never useless, sometimes it offers another perspective and other times it reinforces just how right we are
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Guest Insider His 5m IG followers and 8 national best sellers may reflect otherwise.
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Employee concessions.
Reaching out to see how others handle employee concessions?
Also, do you offer concessions to employees who work at one site and live at a sister property?
Thank you!

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Guest Insider 20% at any of our sister properties even if it’s not the one you work at.
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Guest Insider Depends on the agreement upon hiring. Some get free rent and reduced salary, some get 20-30% off and regular salary.
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Guest Insider We do a tiered, years of service 90 days to 2 years is 25%, 3 years is 30%, 4 years is 35%, 5-9 is 40%, 10+ is 50%
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Guest Insider I think some strong concessions are coming back around for top talent as it sb, we do 50% across the board, employee does pay any added amenity such as trash valet or cable/internet packages.
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Lisa Ward Live on site 50%, live/work different properties 30%
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Christi Anderson Greystar is 40% and 20%.
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a Guest created a new topic ' Emotional pets' in the forum. 3 days ago

I have Three cats, when I moved in I informed the Manager I had two cats they are bonded to each other it was counted as one cat because of it I found a newborn that is now 9 months old he is fixed and had his rabies shot but today I come home from the doctor and find all these notices taped to my...

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Here's an interesting one....
We are a mid-rise community with all interior parking garage parking. Everyone pays $25 to park per month, or $100 for a reserved space. I've recently been asked twice by people with disabilities if there is a waiver of parking fee for disabled parking. We do have handicapped parking spaces in the garage. My feeling is that everyone pays for covered parking regardless of who you are, but disabled people have access...
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Guest Insider That would seem reasonable but I would ask your attorney what's appropriate
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Guest Insider Have them fill out a reasonable accommodation form. If the accommodation is reasonable, then give them a reserve spot and charge them only the normal resident parking fee.
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Miles Scruggs That isn’t really how reasonable accommodations work being reasonable is only part of the equation. ONE of the other key components is “…. necessary to afford persons with disabilities an equal opportunity to use and enjoy…”
Just because someone wants something and it is reasonable doesn’t inherently entitle them to an accommodation simply because they have a disability.
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Erin Richard Everybody should pay the parking $25 a month. There shouldn’t be a waiver for people with disabilities to not pay to park there car. If a disabled person wants a closer reserved spot that isn’t a handicap spot, $100. Or they can park for $25 a month to park in a handicap spot, if they are able to, and that usually is much closer to an entry door.
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Megan Goodmundson Its a reasonable accommodation request. Go through normal procedures to verify and approve or deny. If approved get a handicap space sign with a “reserved” sign rider. Do not put apt # on reserved sign.
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Guest Insider As a Tow Co owner. You CAN enforce a HC person in a HC space that is “restricted” to a HC person WITH a garage permit. A reasonable accommodation could be done or you could simply stick to the restricted parking area and everyone pays.
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Guest Insider Accommodating disabilities isn’t an option they need to pay for. If they pay $25 to park in the garage and they are disabled, they have access to any disabled spot. If you have a plethora of disabled individuals, you need to ensure you have enough for all of them plus any that may arise due to injury.
I imagine you’d be sued if you tried to charge a disabled person for reserved disabled parking
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Brittany Stroud Absolutely not. You've received an accommodation request. Request in writing (but cant make them fill out) then respond in writting (mandatory). Verify request if disability is not evident, then add additional reserved handicap space (reasonable) or assign them an alternate space (reasonable) for $25 close to the door or in a accessible area. Our job is to find reasonable solutions that help aid them to live....not create additional barriers. Consult your attorney for a legal recommendation before the resident consults one to sue ownership, mgmt co., the property, and you personally. It's the smart choice.
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Guest Insider There is a grey area here. I would be sure to get all of the necessary paperwork for their file, but I wouldn't charge. I wouldn't risk the issues over a few dollars. Of course, check with legal first.
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In Dalllas, TX, we are required to have recycling at our properties. Funny enough, we recycled before the mandate. Anyway, we use a 3 or 4 yd container serviced by WM that is clearly marked “recycling” yet tenants continue to throw non-recyclables in the container. We pass thru the charges to...

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When asked, many operators will say they only accept digital payments and their communities are 100% paperless. However, after further exploration, we realize there are many exceptions, such as past resident payments, residents in eviction status, or even new move-ins, where many site team members will accept a paper payment. The fact is that nearly half of renters still pay by check or money order. Ensuring a consistent revenue stream is fundame ...

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 A live-in aide request. For properties like senior living communities, this is a regular request, and the procedure is memorized by many of the staff. But are your procedures up to date with the Fair Housing Act? For other properties, these requests aren't all that common and can cause some stress due to lack of experience. What are some of the nuances you should be aware of? Let's break it down.Remember, Disability Is a Protected CategoryW ...

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The multifamily industry finds itself at a crossroads, grappling with insurance rate increases across every asset class. For those who own and operate multifamily properties, the sharp rise in insurance costs is more than just a budget line item; it's a significant operational challenge.Here, we'll explore the current challenges in the multifamily insurance marketplace, examining the underlying causes of these rate hikes and offer actionable risk ...

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Exploring the Perception Divide Between Pet-Friendly and Pet-Inclusive Rental Housing In recent years, the relationship between humans and their animal companions has evolved dramatically. Pets are no longer just animals; they're valued members of the family, deserving of love, care, and accommodation. This shift in perception has significant implications, particularly in the realm of rental housing. Owners and property managers are no longer fac ...

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Hello! Would love to hear ideas on different naming conventions for a floor plan with an additional area currently referenced as “Den” that is not enclosed, so no door or closet (picture on this post). Some options on the table 1 bed Flex, 1 bed XL….. now you go! Thank you.

Hello! Would love to hear ideas on different naming conventions for a floor plan with an additional area currently referenced as “Den” that is not enclosed, so no door or closet (picture on this post). Some options on the table 1 bed Flex, 1 bed XL….. now you go! Thank you.
Guest Insider 1 bedroom with Bonus room
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Renae Maisano The obvious is home office area but it could also be another sleeping area for a small child or infant. Put up a privacy screen and add a small armoire for one another option. Try staging this, might help visually.
It could also be a storage area for someone who needs a place for extra furniture or wheelchair storage.
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Guest Insider Flex space
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Guest Insider The possibilities are endless; home gym, office, reading nook, craft room... I'd go with flex as well.
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Amy M Baker My thought was Office Nook/Flex Space or Creative Space and market it so they are in charge of what it is....maybe even Freestyle/Lifestyle Space.
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Guest Insider 1-bed 1-bath Plus
1-bed 1-bath Deluxe
1-bed 1-bath with Suite
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Guest Insider Bonus room is what I've typically heard in real estate terms. Since it cannot technically be called a bedroom, another term for that is "non-conforming bedroom". I do like flex space.
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Guest Insider Lovely open floor plan/space
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Does anyone have recommendations for a utility management company.
Trying to find someone who doesn’t charge fees for every little thing.

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Ursula Gerson The ones I'm familiar with is RealPage RUM or YES Energy which is part of Yardi.
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Guest Insider Hi there, I work for Zego and utility management is a big part of our business. If interested, I am happy to connect you with our team who can speak to the product and share pricing insights.
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Guest Insider We use Argen out of the Atlanta area
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Guest Insider Depending on where you are possibly, I’ve used Minol and NES
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Megan Goodmundson Conservice. Or multi family utility solutions
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Guest Insider Depending on city . Why can't you just add flat fees for services?
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Can you refuse to add someone on the lease just because they are disruptive?

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Guest Insider You have to treat every equally.
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Anamaria Perales-Lang The person that is on the lease is responsible for the behavior of their household and guest , that who I be communicating with
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Allie Gartside Sadly but also not sadly - we have fair housing for this reason.
Otherwise I’d have turned away lots of applicants over time.
If they are being a disruptive guest though, then you should have been issuing lease violation notices to the resident. You’d need some sort of paper trail.
But I’d consult with your attorneys first as well. I’ve never had to ban a guest from the property before. Let alone one who’s potentially going to be a future resident.
If you do add them to the existing lease though, you could always non-renew them?
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 Doesn't the Covid-19 pandemic seem like it happened a lifetime ago?I remember at the very beginning of the pandemic, when no one had any information and everyone was freaked out, my husband went out in the early morning (to avoid crowds) to go grocery shopping. He was of course wearing rubber kitchen gloves but no mask, because at the time everyone thought Covid might be spread by touch. He got a huge haul, because who knew if the grocery s ...

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