Question, do your accountants get bonuses? Almost all of my staff receive bonuses, leasing, maintenance, regionals. The only staff that don't receive bonuses are the Director (me), HR and our accountants. My accountant came to me mentioning they think they should receive bonuses because they...
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Does anyone have an associate onboarding checklist/template they are willing to share?
In my world ~ good leaders CREATE safe work environments! To create a psychologically safe work environment, show your team that you are open to new ideas. In meetings, ask questions before posing answers & reward those who speak up by thanking them for their input or following up with additional queries. Consider all viewpoints when brainstorming solutions to difficult problems & make sure your team knows that there is no such thing as a... Show more
Anyone have a leasing agents daily duties checklist they can share that is editable?
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Question, do your accountants get bonuses? Almost all of my staff receive bonuses, leasing, maintenance, regionals. The only staff that don't receive bonuses are the Director (me), HR and our accountants. My accountant came to me mentioning they think they should receive bonuses because they...
Read More...
Got bonuses but I don’t know how it compares to them.
I added in performance bonuses incrementally as annual raises were given.
They are based on the same benchmarks as mine as the Director: income growth, expenses, renewals, delinquency and occupancy.
Even at the corporate level, they actively participate in the success of each of these categories in their own way and are rewarded accordingly.
I've also seen the absolute nightmare of invoices some folks have to deal with on top of things always being late or half done. You don't even know the holes they fill or the fires they put out most of the time, especially if they're good at their job. Maybe treat them like the valuable asset they are because your day to day and property pocketbook would be very different without them.
Thinking back on a post someone posted about staff that did NOT want to go to another property to help out, although I would say they deserve a bonus for their preformance at their primary property, for those that went to help ot at the other deserve even more.
Just because they are not forward facing doesn’t mean they don’t deserve a bonus. Annual salary shouldn’t matter either.
I am HR/Payroll and if annual bonuses are given, we all get them
2025 Branding & Design Trends for MultifamilyIt's the time of the year when we all start trying to predict what's gonna be hot for 2025 branding and design for multifamily. Okay, so not all of us. But definitely us at Zipcode Creative. Anyway. Read on to see what we think is in for next year in 2025 multifamily branding trends.Brand PositioningYou know we love a good multifamily brand. But how to get it in the right place at the right time wi ...
Multifamily real estate is more competitive than ever.In 2024, the industry stabilized as elevated resident experiences, a focus on community, and eco-friendly practices shaped the multifamily landscape. In the new year, property operators will need to continue leveraging innovations in technology and sustainability, and incorporate premium amenities into the living experience in order to stay ahead. Here's what trends we're expecting to see more ...
For those of you that lease coworking space in your luxury buildings, what is your fee structure? Do you have a written agreement or written guidelines?
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Apparently, based on my resume of 20 years in property management, this is a job match. 😂
My friends company just asked her team to take over another property (44 units, not a good area, problematic community). It is a 25 minute drive from their current property that they would manage out of. Her current property is only 4 years old and well established. What would be a good hourly raise to ask for if she takes this on? She is PM
Alternatively look for going rates for the number of units they will now
Be at. A struggling property is a beast to deal with but it’s also a pretty small property and they probably don’t have a large budget.
Managing security deposits is a critical part of running a multifamily housing operation. But what happens when tenants move out and forget to claim their security deposit refund? Whether due to an outdated address, lost paperwork, or general oversight, unclaimed security deposit refunds can pile up fast. These unclaimed funds don't just disappear—they come with legal and financial risks that can haunt property management companies for years.Let' ...
Every apartment community should have a brand identity. And we'd include affordable housing in that statement. However, making branding affordable for lower-income housing is more of a challenge. But: even with limited resources, branding can make an impact for affordable housing. Affordable housing communities have different marketing needs and budgets compared to their conventional housing counterparts. But even affordable housing communities s ...
Texas properties under TAA contract, I have a question.
A resident decides to rent a “rentable item” such as garage or carport mid term.
1. Do you add it to their lease?
2. If so, what is your process with adding it to the contract ? Addendum only or do you Revise 1st page of lease? If you do...
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22 JanEvent starts in:
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05 Feb
Got bonuses but I don’t know how it compares to them.
I added in performance bonuses incrementally as annual raises were given.
They are based on the same benchmarks as mine as the Director: income growth, expenses, renewals, delinquency and occupancy.
Even at the corporate level, they actively participate in the success of each of these categories in their own way and are rewarded accordingly.
I've also seen the absolute nightmare of invoices some folks have to deal with on top of things always being late or half done. You don't even know the holes they fill or the fires they put out most of the time, especially if they're good at their job. Maybe treat them like the valuable asset they are because your day to day and property pocketbook would be very different without them.
Thinking back on a post someone posted about staff that did NOT want to go to another property to help out, although I would say they deserve a bonus for their preformance at their primary property, for those that went to help ot at the other deserve even more.
Just because they are not forward facing doesn’t mean they don’t deserve a bonus. Annual salary shouldn’t matter either.
I am HR/Payroll and if annual bonuses are given, we all get them